How do I reset a forgotten password?
Article Number: 237 | Rating: Unrated | Last Updated: Wed, Dec 9, 2020 4:05 PM
How do I reset a forgotten password?
Aimed at: Edinburgh Napier’s staff & students
You can reset your password on or off campus at any time.
If you have registered for the new Self-Service Password Reset service (SSPR) you can reset your password by:
- Visiting https://mypassword.napier.ac.uk/
- Clicking on the Reset my Password button
- From the Microsoft website, in the User ID section enter your full Edinburgh Napier email address (staff j.bloggs@napier.ac.uk | students 4XXXXXX@live.napier.ac.uk)
- Follow the on screen instructions to reset your password - remember your new password must meet the Edinburgh Napier Password format