How do I reset a forgotten password?

How  do I reset a forgotten password?

Aimed at:  Edinburgh Napier’s staff & students

You can reset your password on or off campus at any time.

If you have registered for the new Self-Service Password Reset service (SSPR) you can reset your password by:

• Visiting https://mypassword.napier.ac.uk/ 
• Clicking on the Reset my Password button
• From the Microsoft website, in the User ID section enter your full Edinburgh Napier email address (staff j.bloggs@napier.ac.uk | students 4XXXXXX@live.napier.ac.uk)
• Follow the on screen instructions to reset your password - remember your new password must meet the Edinburgh Napier Password format 

Find out more about the new SSPR

If you are still using the previous Password Manager you can follow the process below:

To reset a forgotten password :

• Go to https://password.napier.ac.uk/:
• Click Reset my Password. 
• Enter your Student or Staff Number  in the username field and click Next. 
• Answer the question and click Next. Please note: as you type your answer the text will be shown as dots but if you want to see what you are typing you can click on the Show characters checkbox.
• Follow the on screen instructions to answer the other 2 secret questions and click Next. The Password Reset screen will appear. 
• Enter your New Password - remember your new password must meet the Edinburgh Napier Password format 
• In the Confirm new password field re-enter your new password.
• Click Finish. You will see a screen confirming that your password has been reset.  

You will also receive an email into your Edinburgh Napier University email account.