How do I check and reduce the size of my personal user profile?

How do I check and reduce the size of my personal user profile?

Aimed at:  Edinburgh Napier’s students

To check the size of your personal user profile:

  • From a University desktop double click on the IT Support Tool icon:

          IT Support Tool icon

  • The IT Support Tool will open, your profile size is displayed at the bottom of the screen:

           IT Support Tool home

You can also use the IT Support Tool to reduce the size of your profile, please note:

-  This may revert some program information back to the default settings.
-  It will not delete key Microsoft settings, or your desktop background.
-  It will NOT delete any saved data from your H drive.

To reduce the size of your profile:  

  • From the IT Support Tool, click Cleanup My Files.  The following screen will appear:

          Cleanup my profile

  • Click Cleanup My Files - your profile will be cleaned up, reducing its size.
  • Once you have finished, close the IT Support Tool by clicking on the X on the top right.
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