When trying to enrol for Password Manager an ‘authentication required’ pop up appears what should I do?

When trying to enrol for Password Manager an ‘authentication required’ pop up appears what should I do?

Aimed at:  Edinburgh Napier’s new students

To proceed with your registration for Password Manager enter your 8 digit Edinburgh Napier number as your username, prefixed with “NAPIER-MAIL\ “ .  Then enter the password you set previously.

For Example:

  • Username:  NAPIER-MAIL\40001234
  • Password:  enter the password you set previously

Alternatively we recommend you use Internet Explorer which is fully supported by Edinburgh Napier.  Contact the IS Service Desk for further information.

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