When I try to set my password it says “Password not set”, what do I do?

When I try to set my password it says “Password not set”, what do I do? 

Aimed at:  Edinburgh Napier’s new students

​Your password does not meet the University’s complexity rules:

  • Must contain at least 15 characters 
  • Can contain lowercase letters, uppercase letters, numbers and symbols (including spaces)
  • Must not be the same as any of the previous passwords used for your University account, or any other account belonging to you
  • Must not contain your name or Edinburgh Napier number
  • Must not contain words such as “napier” or "password

Passphrases (sequences of words) and PINs (sequences of numbers) can also be used.  

Please note that if you have been a student with us before, you will not be able to use any of your passwords used previously. This applies if it was a completely different course.

You may also find the following article useful: What makes a good password?

Attachments
There are no attachments for this article.
Related Articles RSS Feed
When I try to set my password I receive the error that my account is still being created, what do I do?
Viewed 19232 times since Thu, Sep 1, 2016
Can I reuse a password?
Viewed 15425 times since Fri, Mar 18, 2016
Should I save my password when prompted?
Viewed 16442 times since Fri, Mar 18, 2016
How do I reset a forgotten password?
Viewed 22304 times since Thu, Mar 17, 2016
How do I change my password?
Viewed 25708 times since Thu, Mar 17, 2016
How do I log in to a University PC?
Viewed 24845 times since Tue, Jun 14, 2016
When trying to set password I receive the error “no records for this Edinburgh Napier number”, what do I do?
Viewed 19115 times since Wed, Aug 31, 2016
What book​s do I need to buy?
Viewed 15663 times since Thu, Sep 1, 2016
When will I find out who my Personal Development Tutor is?
Viewed 13634 times since Tue, Aug 1, 2017
MENU