When I try to set my password it says “Password not set”, what do I do?
Article Number: 425 | Rating: Unrated | Last Updated: Mon, Feb 17, 2020 1:37 PM
When I try to set my password it says “Password not set”, what do I do?
Aimed at: Edinburgh Napier’s new students
Your password does not meet the University’s complexity rules:
- Password must be at least 7 characters long, but no more than 16
- Password must contain at least 1 letter and 1 number
- Password must not contain your name, or your matriculation number
- Password must not contain the words “password” or “Napier”
Please note that if you have been a student with us before, you will not be able to use any of your passwords used previously. This applies if it was a completely different course.
