How do I get an update on my UniDesk call?

How do I get an update on my UniDesk call?

Aimed at:  Edinburgh Napier’s staff 

You can check and track progress of your UniDesk call via the Self Service interface:

Alternatively:

  • Go to: https://napier.unidesk.ac.uk 
  • Click Use Self Service Desk – you will need to log on if accessing off campus.
  • You will see a list of your latest calls at the top right in the Last Logged Calls section – click on the relevant call to view an update.

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