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What do I need to do to use a Softphone?
Viewed 113 times since Mon, Jun 1, 2020
What do I need to do to use a Softphone? Aimed at:  Edinburgh Napier’s staff To use a Softphone you will need: An internet connection. To request access via a UniDesk form​. To install Jabber software on to your computer or mobile device (see ... Read More
What is a Softphone?
Viewed 82 times since Mon, Jun 1, 2020
What is a Softphone? Aimed at:  Edinburgh Napier’s staff A Softphone is a program which enables you to use your computer or mobile device and internet connection to make and receive telephone calls rather than using a telephone handset and line... Read More
Can I access a Hunt Group via a Softphone?
Viewed 76 times since Wed, Jun 10, 2020
Can I access a Hunt Group via a Softphone? Aimed at:  Edinburgh Napier’s staff One of the benefits of the Softphone service is that it enables the use of Hunt Groups, allowing teams using a shared phone line to distribute incoming phone calls t... Read More