My email Sub-Categories

MS Outlook MS Outlook
This category includes information about staff email which is hosted on MS Outlook.
Office 365 Office 365
This category contains information about student email which is hosted on Office 365.
My email Articles RSS Feed
I’m a student, how do I access my University email?
Viewed 53137 times since Thu, Mar 10, 2016
I'm a student, how do I access my University email? Aimed at:  Edinburgh Napier’s students You access your student Outlook email using your Office 365 account, which is an online “cloud” account provided by Microsoft.  You can also access ... Read More
How do I access my Office 365 email account from an iPhone or iPad?
Viewed 33312 times since Tue, Jul 25, 2017
How do I access my Office 365 email account from an iPhone or iPad? Aimed at:  Edinburgh Napier’s students, Edinburgh Napier’s staff This guide explains how to set up email on your iPhone or iPad.  Your device must be running iOS 11 or la... Read More
Why do I see a warning when setting up my Office 365 email account on my mobile device that the organisation will be able to remotely wipe it?
Viewed 29984 times since Wed, Sep 21, 2016
Why do I see a warning when setting up my Office 365 email account on my mobile device that the organisation will be able to remotely wipe it? Aimed at:  Edinburgh Napier’s students Remote wipe is a feature of Exchange ActiveSync, which many mo... Read More
How do I access my Office 365 email account from an Android device?
Viewed 26550 times since Wed, Jul 26, 2017
How do I access my Office 365 email account from an Android device? Aimed at:  Edinburgh Napier University's students and staff  This guide explains how to set up email on your Android device.  The device must be running Android 8.0 Oreo and new... Read More
How do I access and use the Office 365 web interface?
Viewed 25657 times since Tue, Jun 14, 2016
How do I access and use the Office 365 web interface? Aimed at: Edinburgh Napier's staff and students You can access your University email account via the web: Visit http://outlook.office365.com, or Go to the Staff intranet and choose Email fro... Read More
How do I save / edit an email attachment?
Viewed 23672 times since Thu, Mar 10, 2016
How do I save / edit an email attachment? Aimed at:  Edinburgh Napier’s staff When working with email attachments always save the file before making changes. If you make changes to the attachment itself then you will lose the changes. To save ... Read More
How do I add a profile photo to my Office 365 account?
Viewed 23671 times since Wed, Jan 10, 2018
How do I add a profile photo to my Office 365 account? Aimed at:  Edinburgh Napier’s staff You can configure your Office 365 profile to include an image of yourself. This will then display in the Office collaborative applications such as Outloo... Read More
Can I scan to email?
Viewed 22235 times since Wed, Mar 30, 2016
Can I scan to email? Aimed at:  Edinburgh Napier’s staff Yes, you can email the scanned document to yourself and additional recipients can be added.  1.  Scan your student ID card/staff ID card or log in to the MFD using your University login I... Read More
How do I check my staff email account outwith the University?
Viewed 20773 times since Tue, Jun 14, 2016
How do I check my staff email account outwith the University? Aimed at:  Edinburgh Napier’s staff There are a number of ways to can access your staff email account outwith the University using either a mobile device or desktop computer: Outloo... Read More
What operating systems are supported with Office 365?
Viewed 20765 times since Wed, Jan 11, 2017
What operating systems are supported with Office 365? Aimed at:  Edinburgh Napier’s students Both Windows and Mac are supported, but check to make sure your system is up to date! Full details of Office 365 system requirements can be found on th... Read More
Where can I find further help using Office 365 email?
Viewed 20326 times since Mon, Jun 13, 2016
Where can I find further help using Office 365 email? Aimed at:  Edinburgh Napier’s students For online help use the in-built help within Office 365, you can also visit the Microsoft website. Alternatively you can contact the IS Service Desk.  ... Read More
How do I access my Office 365 account via the Outlook App?
Viewed 20047 times since Tue, Aug 22, 2017
How do I access my Office 365 account via the Outlook App? Aimed at:  Edinburgh Napier’s students and staff  Before you start, you should download the Outlook App from your device's App Store - find out more... Once you have downloaded the... Read More
How can I manage my email notifications from Moodle?
Viewed 18701 times since Thu, Feb 16, 2017
How can I manage my email notifications from Moodle? Aimed at:  Edinburgh Napier’s students This article describes how you can change your Moodle email preferences for receiving emails from Moodle forums, and how to setup 'rules' in y... Read More
How do I turn Clutter off in Office 365 and Outlook 2016?
Viewed 16324 times since Wed, Oct 5, 2016
How do I turn Clutter off in Office 365 and Outlook 2016? Aimed at:  Edinburgh Napier’s staff & students Clutter is a feature of Office 365 and Outlook 2016 - it categorises mail based on previous actions.  It tries to anticipate whether us... Read More
How do I book a staff meeting room using Outlook?
Viewed 16267 times since Tue, Feb 20, 2018
How do I book a staff meeting room using Outlook? Aimed at:  Edinburgh Napier’s staff This guidance explains how to book a staff meeting room using your Outlook calendar.  You may also find the Property and Facilities Room Booking Policy and Ro... Read More
Can I import my .pst file into my mailbox?
Viewed 16250 times since Tue, Oct 31, 2017
Can I import my .pst file into my mailbox? Aimed at:  Edinburgh Napier’s staff Following the migration to Office 365 you may wish to import your emails from your .pst file (email personal folder) to your new larger mailbox.  If you decide to do... Read More
How do I update my email reply settings in Office 365?
Viewed 16180 times since Tue, Oct 31, 2017
How do I update my email reply settings in Office 365? Aimed at:  Edinburgh Napier’s students and Edinburgh Napier’s staff When replying to emails via your Office 365 email account "Reply all" is the default, meaning that you reply to all... Read More
How do I gain access to a shared mailbox (Office 365)?
Viewed 15093 times since Mon, Feb 19, 2018
How do I gain access to a shared mailbox? Aimed at:  Edinburgh Napier’s staff If you wish to gain access to a shared mailbox, the first thing to do is to contact the owner of the mailbox and ask them to give you access rights to the Mailbox and... Read More
How do I open and use a shared mailbox in Outlook Web App?
Viewed 14830 times since Mon, May 14, 2018
How do I open and use a shared mailbox in Outlook Web App? Aimed at:  Edinburgh Napier’s staff If you have full access permission to a shared mailbox you can use Outlook Web App (OWA) to open that mailbox.  If you don't have permission you... Read More
How do I create a new email signature in Outlook?
Viewed 14576 times since Wed, Jun 28, 2017
How do I create a new email signature in Outlook? Aimed at:  Edinburgh Napier’s staff From within your Outlook inbox: Click New Email Click Signature and choose Signatures:            From the Signatures and Stationery screen click New:   ... Read More
What is a Focused Inbox?
Viewed 14270 times since Thu, Aug 24, 2017
What is a Focused Inbox? Aimed at:  Edinburgh Napier’s students and Edinburgh Napier’s staff Focused inbox is a feature of Outlook 2016 and Office 365. It separates your inbox into a "Focused" tab and an "Other" tab. Important emails appe... Read More
How do I turn off my Focused Inbox?
Viewed 13556 times since Thu, Aug 24, 2017
How do I turn off my Focused Inbox? Aimed at:  Edinburgh Napier’s students and Edinburgh Napier’s staff To turn off your Focused Inbox in Office 365: Select the Settings cog and choose Display settings:           Click on the Focused ... Read More
Can I use the "Delivery Delay" option when using Outlook via the VDS?
Viewed 4680 times since Thu, Jan 31, 2019
Can I use the "Delivery Delay" option when using Outlook via the VDS? Aimed at: Edinburgh Napier’s staff When creating a new message within MS Outlook there is an option to "Delay Delivery" enabling users to delay the delivery of email until a ... Read More
How do I report suspicious email via Office 365 Outlook?
Viewed 2955 times since Mon, Sep 23, 2019
How do I report suspicious email via Office 365 Outlook? Aimed at:  Edinburgh Napier’s staff & students To report suspicious email messages via Office 365 Outlook:  From your inbox highlight the message and click on the 3 dots at the top r... Read More