My email Sub-Categories

MS Outlook MS Outlook
This category includes information about staff email which is hosted on MS Outlook.
Office 365 Office 365
This category contains information about student email which is hosted on Office 365.
My email Articles RSS Feed
How do I access my staff email account from an iPhone?
Viewed 32440 times since Tue, Jun 14, 2016
How do I access my staff email account from an iPhone? Aimed at:  Edinburgh Napier’s staff To access your staff email account from an iPhone: From your iPhone choose Settings.       Select Mail, Contacts, Calendar:           Click Add Ac... Read More
How do I access my staff email account from an Android?
Viewed 29364 times since Tue, Jun 14, 2016
How do I access my staff email account from an Android? Aimed at:  Edinburgh Napier’s staff To set up your Android to access University email: Press Home and tap Mail.  (If the Mail icon is not on your Home screen, tap the All Programs button ... Read More
Why do I see a warning when setting up my Office 365 email account on my mobile device that the organisation will be able to remotely wipe it?
Viewed 25412 times since Wed, Sep 21, 2016
Why do I see a warning when setting up my Office 365 email account on my mobile device that the organisation will be able to remotely wipe it? Aimed at:  Edinburgh Napier’s students Remote wipe is a feature of Exchange ActiveSync, which many mo... Read More
How do I access my Office 365 email account from an iPhone or iPad?
Viewed 24814 times since Tue, Jul 25, 2017
How do I access my Office 365 email account from an iPhone or iPad? Aimed at:  Edinburgh Napier’s students, Edinburgh Napier’s staff (users of Office 365 email only) To install your Office 365 email account on your iPhone: Tap Settings a... Read More
Can I scan to email external email addresses using the MFDs?
Viewed 21756 times since Mon, Mar 13, 2017
Can I scan to email external email addresses using the MFDs? Aimed at:  Edinburgh Napier’s staff & students Yes, you'll have the option to enter the relevant external email address(es), as well as internal email addresses. See also:  C... Read More
How do I access and use the Office 365 web interface?
Viewed 21130 times since Tue, Jun 14, 2016
How do I access and use the Office 365 web interface? Aimed at: Edinburgh Napier's staff and students You can access your University email account via the web: Visit http://outlook.office365.com, or Go to the Staff intranet and choose Email fro... Read More
How do I access my Office 365 email account from an Android device?
Viewed 20131 times since Wed, Jul 26, 2017
How do I access my Office 365 email account from an Android device? Aimed at:  Edinburgh Napier’s students, Edinburgh Napier’s staff (users of Office 365 email only) To install your Office 365 email account on your Android: Open your pre... Read More
How do I access my Office 365 email account from a Windows phone?
Viewed 19901 times since Wed, Jul 26, 2017
How do I access my Office 365 email account from a Windows phone? Aimed at:  Edinburgh Napier’s students, Edinburgh Napier’s staff (users of Office 365 email only) To install your Office 365 email account on your Windows Phone: Go to Set... Read More
How do I connect to University email using IMAP?
Viewed 19434 times since Tue, Jun 14, 2016
How do I connect to University email using IMAP? Aimed at:  Edinburgh Napier’s staff You can access your email using Internet Message Access Protocol (IMAP) as an alternative to accessing your mailbox using the Outlook Web App. IMAP can be used... Read More
How do I save / edit an email attachment?
Viewed 18818 times since Thu, Mar 10, 2016
How do I save / edit an email attachment? Aimed at:  Edinburgh Napier’s students and staff When working with email attachments always save the file before making changes. If you make changes to the attachment itself then you will lose the chang... Read More
How do I check my staff email account outwith the University?
Viewed 18766 times since Tue, Jun 14, 2016
How do I check my staff email account outwith the University? Aimed at:  Edinburgh Napier’s staff There are a number of ways to can access your staff email account outwith the University using either a mobile device or desktop computer: Outloo... Read More
Can I scan to email?
Viewed 18367 times since Wed, Mar 30, 2016
Can I scan to email? Aimed at:  Edinburgh Napier’s staff & students Yes, you can email the scanned document to yourself and additional recipients can be added.  1.  Scan your student ID card/staff ID card or log in to the MFD using your Uni... Read More
Where can I find further help using Office 365 email?
Viewed 18308 times since Mon, Jun 13, 2016
Where can I find further help using Office 365 email? Aimed at:  Edinburgh Napier’s students For online help use the in-built help within Office 365, you can also visit the Microsoft website. Alternatively you can contact the IS Service Desk.  ... Read More
What operating systems are supported with Office 365?
Viewed 17886 times since Wed, Jan 11, 2017
What operating systems are supported with Office 365? Aimed at:  Edinburgh Napier’s students Both Windows and Mac are supported, but check to make sure your system is up to date! Full details of Office 365 system requirements can be found on th... Read More
How do I access my Office 365 account via the Outlook App?
Viewed 16528 times since Tue, Aug 22, 2017
How do I access my Office 365 account via the Outlook App? Aimed at:  Edinburgh Napier’s students and staff (users of Office 365 email only) Before you start, you should download the Outlook App from your device's App Store. Once you have ... Read More
How can I manage my email notifications from Moodle?
Viewed 16338 times since Thu, Feb 16, 2017
How can I manage my email notifications from Moodle? Aimed at:  Edinburgh Napier’s students This article describes how you can change your Moodle email preferences for receiving emails from Moodle forums, and how to setup 'rules' in y... Read More
How do I add a profile photo to my Office 365 account?
Viewed 16225 times since Wed, Jan 10, 2018
How do I add a profile photo to my Office 365 account? Aimed at:  Edinburgh Napier’s staff & students You can configure your Office 365 profile to include an image of yourself. This will then display in the Office collaborative applications... Read More
Can I email my scan to more than one person using the MFDs?
Viewed 15617 times since Mon, Mar 13, 2017
Can I email my scan to more than one person using the MFDs? Aimed at:  Edinburgh Napier’s staff & students Yes, you can add as many recipients as you like when you scan to email. Find out how to scan to email. Read More
How do I turn Clutter off in Office 365 and Outlook 2016?
Viewed 14110 times since Wed, Oct 5, 2016
How do I turn Clutter off in Office 365 and Outlook 2016? Aimed at:  Edinburgh Napier’s staff & students Clutter is a feature of Office 365 and Outlook 2016 - it categorises mail based on previous actions.  It tries to anticipate whether us... Read More
Can I import my .pst file into my mailbox?
Viewed 13538 times since Tue, Oct 31, 2017
Can I import my .pst file into my mailbox? Aimed at:  Edinburgh Napier’s staff Following the migration to Office 365 you may wish to import your emails from your .pst file (email personal folder) to your new larger mailbox.  If you decide to do... Read More
How do I update my email reply settings in Office 365?
Viewed 13529 times since Tue, Oct 31, 2017
How do I update my email reply settings in Office 365? Aimed at:  Edinburgh Napier’s students and Edinburgh Napier’s staff When replying to emails via your Office 365 email account "Reply all" is the default, meaning that you reply to all... Read More
How do I book a staff meeting room using Outlook?
Viewed 12935 times since Tue, Feb 20, 2018
How do I book a staff meeting room using Outlook? Aimed at:  Edinburgh Napier’s staff This guidance explains how to book a staff meeting room using your Outlook calendar.  You may also find the Property and Facilities Room Booking Policy and Ro... Read More
What is a Focused Inbox?
Viewed 11872 times since Thu, Aug 24, 2017
What is a Focused Inbox? Aimed at:  Edinburgh Napier’s students and Edinburgh Napier’s staff Focused inbox is a feature of Outlook 2016 and Office 365. It separates your inbox into a "Focused" tab and an "Other" tab. Important emails appe... Read More
How do I create a new email signature in Outlook?
Viewed 11578 times since Wed, Jun 28, 2017
How do I create a new email signature in Outlook? Aimed at:  Edinburgh Napier’s staff From within your Outlook inbox: Click New Email Click Signature and choose Signatures:            From the Signatures and Stationery screen click New:   ... Read More
How do I open and use a shared mailbox in Outlook Web App?
Viewed 11523 times since Mon, May 14, 2018
How do I open and use a shared mailbox in Outlook Web App? Aimed at:  Edinburgh Napier’s staff If you have full access permission to a shared mailbox you can use Outlook Web App (OWA) to open that mailbox once the mailbox has been migrated to O... Read More
How do I gain access to a shared mailbox (Office 365)?
Viewed 11434 times since Mon, Feb 19, 2018
How do I gain access to a shared mailbox (Office 365)? Aimed at:  Edinburgh Napier’s staff If you wish to gain access to a shared mailbox, the first thing to do is to contact the owner of the mailbox and ask them to give you access rights to th... Read More
How do I turn off my Focused Inbox?
Viewed 11072 times since Thu, Aug 24, 2017
How do I turn off my Focused Inbox? Aimed at:  Edinburgh Napier’s students and Edinburgh Napier’s staff To turn off your Focused Inbox in Office 365: Select the Settings cog and choose Display settings:           Click on the Focused ... Read More
Can I use the "Delivery Delay" option when using Outlook via the VDS?
Viewed 2218 times since Thu, Jan 31, 2019
Can I use the "Delivery Delay" option when using Outlook via the VDS? Aimed at: Edinburgh Napier’s staff When creating a new message within MS Outlook there is an option to "Delay Delivery" enabling users to delay the delivery of email until a ... Read More