Printing / Scanning Articles RSS Feed
Can I print from a laptop?
Viewed 30024 times since Wed, Mar 23, 2016
Can I print from a laptop? Aimed at:  Edinburgh Napier’s staff  You can print from a laptop via the Web print service using a wireless connection.  (Please note: you cannot print out in colour using the Web print service) 1.  Log in to the Edin... Read More
How do I print an A3 powerpoint colour poster?
Viewed 25647 times since Tue, Apr 5, 2016
How do I print an A3 powerpoint colour poster? Aimed at: Edinburgh Napier’s staff   Step 1: Step 2:   Step 3:  Step 4:   Step 5:       Read More
Can I scan to email?
Viewed 22563 times since Wed, Mar 30, 2016
Can I scan to email? Aimed at:  Edinburgh Napier’s staff Yes, you can email the scanned document to yourself and additional recipients can be added.  1.  Scan your staff card or log in to the MFD using your University login ID and password. 2.... Read More
How do I print in colour?
Viewed 20987 times since Wed, Mar 16, 2016
How do I print in colour? Aimed at:  Edinburgh Napier’s staff This article applies to Windows PCs. 1. From the Print dialog box click Printer Properties.   2.  Select the Image Options and untick the "Xerox Black and White Conversion". Click O... Read More
Can I print using the Virtual Desktop Service?
Viewed 20738 times since Tue, May 31, 2016
Can I print using the Virtual Desktop Service? Aimed at:  Edinburgh Napier’s staff  From the Virtual Desktop Service (VDS) you are able to print to a sub-set of on-campus network printers. To attach to a printer when required: Click on the Ann... Read More
How do I scan documents?
Viewed 19624 times since Mon, Mar 21, 2016
How do I scan documents? Aimed at:   Edinburgh Napier’s staff 1.  Scan your staff card or log in to the MFD using your University login ID and password.   2.  Press the Workflow Scanning button. 3.  Select where you want to scan to, either - ... Read More
How do I print documents?
Viewed 17436 times since Wed, Mar 16, 2016
How do I print documents? Aimed at:  Edinburgh Napier’s staff  Edinburgh Napier University Staff and Students can print using an MFD (Multi function Device).   Send your document to an MFD from a desktop computer. 1.  Select file and print. 2. ... Read More
How to I print in colour from an Apple Mac to the Follow Me Q?
Viewed 16880 times since Tue, Dec 20, 2016
How to I print in colour from an Apple Mac to the Follow Me Q? Aimed at:  Edinburgh Napier’s staff From your open document: Click File then Print Select the Follow Me Q. Depending upon the application you are working in you may need to click ... Read More
What is secure printing?
Viewed 16705 times since Thu, Mar 31, 2016
What is secure printing? Aimed at:  Edinburgh Napier’s staff Secure printing means that: You must log in to the network before you can send documents to print You must log in to the printer or swipe your ID card before you can release your p... Read More
Why is my print balance so high?
Viewed 16254 times since Wed, Mar 23, 2016
Why is my print balance so high? Aimed at:  Edinburgh Napier’s staff The print balance shown is for your shared (departmental) PaperCut account. The balance relates to all the prints/copies performed since the service went live and will continu... Read More
I am unable to print, what do I do?
Viewed 16225 times since Wed, Apr 6, 2016
I am unable to print, what do I do? Aimed at:  Edinburgh Napier’s staff 1. In the first instance you should contact the Information Services Help Desk at one of these locations - Merchiston: JKCC or the Library Help Desk Craiglockhart: Library... Read More
Can I still use my local / personal printer now that the MFDs are operational?
Viewed 16025 times since Thu, Mar 31, 2016
Can I still use my local printer now that the MFDs are operational? Aimed at:  Edinburgh Napier’s staff You should print to the MFDs rather than local printers. Although local printers will not be removed immediately, they will not be replaced... Read More
Can I print from email?
Viewed 15981 times since Tue, Mar 22, 2016
Can I print from email? Aimed at:  Edinburgh Napier’s staff Staff must use their Edinburgh Napier University email account to email a print job to the MFD. Address the email to: print@napier.ac.uk no message or subject line is required. Attach... Read More
Can I use the photocopiers?
Viewed 15926 times since Tue, Apr 5, 2016
Can I use Edinburgh Napier's photocopiers? Aimed at:  externals Yes, those external to the University can photocopy using the MFDs (Multi-functional devices) 1.  You will have to buy a Visitor Photocopier Card from the Library Service Desk. 2. ... Read More
How do I order paper for Multi-function Devices (MFDs)?
Viewed 15816 times since Thu, Mar 31, 2016
How do I order paper for Multi-function Devices (MFDs)? Aimed at:  Edinburgh Napier’s staff If paper is required you need to contact your departmental super user or print champion. The individual super users / print champions should follow the ... Read More
Can I use other paper for printing to the MFDs, for example colour or card?
Viewed 15760 times since Tue, Apr 5, 2016
Can I use other paper for printing to the MFDs, for example colour or card? Aimed at:   Edinburgh Napier's staff Yes you can by using the manual input tray (tray 5) on the MFD.  Output tray must be selected before sending the print job.    ... Read More
Why is my password not recognised by the Multi-function Device (MFD)?
Viewed 15706 times since Thu, Mar 31, 2016
Why is my password not recognised by the Multi-function Device (MFD)? Aimed at:  Edinburgh Napier’s staff  The Multi-function Device (MFD) screen is very sensitive, try using caps lock rather than the shift key for uppercase letters in your pas... Read More
How do I cancel a print job?
Viewed 15628 times since Wed, Mar 16, 2016
How do I cancel a print job? Aimed at:  Edinburgh Napier’s staff You can cancel a print job either online using your Print Account or on the Multi-Function Device (MFD).  This article explains how to cancel a print job online, to find out how t... Read More
I have a large print job, is it OK to print this on the MFD?
Viewed 15292 times since Tue, Apr 5, 2016
I have a large print job, is it OK to print this on the MFD? Aimed at: Edinburgh Napier’s staff  If your print job contains over 250 sheets then you should send it to Print Services.  Find out more on the Staff Intranet - here!     Read More
Can I cancel a print job on the MFD?
Viewed 14696 times since Wed, Dec 14, 2016
Can I cancel a print job on the MFD? Aimed at:  Edinburgh Napier’s staff Yes the job can be cancelled on the MFD.  1. Scan your staff card using the card scanner. 2. If you don’t have your ID card you can log in using your University Log... Read More
Can I scan multiple single documents at one time using the MFDs?
Viewed 13572 times since Mon, Mar 13, 2017
Can I scan multiple single documents at one time using the MFDs? Aimed at:  Edinburgh Napier’s staff  Yes.  You can select whether your documents should be compiled into a single document or into separate documents on the MFD touchscreen.  Mult... Read More
How do I log out of the new Multi-Function Devices (MFDs)?
Viewed 1035 times since Tue, Sep 24, 2019
How do I log out of the new Multi-Function Devices (MFDs)? Aimed at:  Edinburgh Napier’s staff To log out of the new MFDs, either: ​Scan your Staff card, or ​Click on your username / log ID on the top left and click Log Out​, or Click on the L... Read More
How do I check which print jobs are pending release?
Viewed 268 times since Wed, Sep 30, 2020
How do I check which print jobs are pending release? Aimed at:  Edinburgh Napier’s staff To check which print jobs are pending release from your print account: 1.  Log in to the My Account website and click Print Credit or go directly to https:... Read More
How do I photocopy?
Viewed 146 times since Thu, Oct 1, 2020
How do I photocopy? Aimed at:  Edinburgh Napier’s staff You can photocopy using the University's Multi-Function Devices (MFDs): Log in to the MFD by scanning your staff card using the card scanner.  If you don't have your card you ca... Read More