Virtual Private Network & Remote Desktop Articles RSS Feed
Where do I find my IP Address on an Edinburgh Napier desktop?
Viewed 29196 times since Tue, Jun 14, 2016
Where do I find my IP address on an Edinburgh Napier desktop? Aimed at:  Edinburgh Napier’s staff & students From an Edinburgh Napier desktop you can find your IP address by: Double clicking on the IT Support Tool icon on your desktop. ... Read More
What’s the difference between the Virtual Desktop Service and the Virtual Private Network?
Viewed 23047 times since Tue, May 31, 2016
What's the difference between the Virtual Desktop Service and the Virtual Private Network? Aimed at:  Edinburgh Napier’s staff and students The Virtual Desktop Service (VDS) enables staff and students to access an Edinburgh Napier desktop ... Read More
How do I install the Virtual Private Network?
Viewed 19004 times since Wed, Jun 8, 2016
How do I install the Virtual Private Network client? Aimed at:  Edinburgh Napier’s staff Before you install the Virtual Private Network client you must ensure you have the correct equipment and software. You should then follow the instructions ... Read More
How do I uninstall the Cisco AnyConnect VPN Client?
Viewed 18351 times since Wed, Jun 8, 2016
How do I uninstall the Cisco AnyConnect VPN Client? Aimed at:  Edinburgh Napier’s staff Windows users:  To manually uninstall the AnyConnect client from a Windows system, use the standard "Add or Remove Programs" Control Panel available from t... Read More
How do I remote connect to my office PC?
Viewed 16884 times since Wed, Jun 8, 2016
How do I Remote Connect to my office PC? Aimed at:  Edinburgh Napier’s staff You can Remote Desktop Connect (RDC) to your office PC either from another PC within the University or from home. Please note: If you are working from home and wish to... Read More
What do I need to access the Virtual Private Network?
Viewed 16551 times since Wed, Jun 8, 2016
What do I need to access the Virtual Private Network? Aimed at: Edinburgh Napier’s staff In order to access the VPN service remotely (e.g. from home) you need the following equipment and software: 1.  A computer which runs one of the following ... Read More
What is the Virtual Private Network?
Viewed 15685 times since Wed, Jun 8, 2016
What is the Virtual Private Network? Aimed at:  Edinburgh Napier’s staff The Virtual Private Network (VPN) service enables Edinburgh Napier University staff members to connect to their office PCs remotely via Remote Desktop.  This effectively e... Read More
Which online services require connection to the Virtual Desktop Service (VDS) or Virtual Private Network (VPN)?
Viewed 810 times since Mon, Apr 6, 2020
Which online services require connection to the Virtual Desktop Service (VDS) or Virtual Private Network (VPN)? Aimed at:  Edinburgh Napier’s staff The majority of the University's online services can be accessed without being connected to... Read More
Online Meetings via Remote Desktop Connect, how do I set audio and video?
Viewed 439 times since Wed, Mar 18, 2020
Online Meetings via Remote Desktop Connect, how do I set audio and video? Aimed at:  Edinburgh Napier’s staff Usually, by default any sound / recording will be set to play on the computer you are connecting from (your home PC), but if this is n... Read More
How do I disconnect from a Remote Desktop session?
Viewed 314 times since Mon, May 4, 2020
How do I disconnect from a Remote Desktop session? Aimed at:  Edinburgh Napier’s staff If you are connected to your office PC via a Remote Desktop Connection (RDC) you need to ensure that when you disconnect from the session you do not shut dow... Read More
How do I access HR Connect off campus?
Viewed 241 times since Thu, May 14, 2020
How do I access HR Connect off campus? Aimed at:  Edinburgh Napier’s staff All you need to do to access HR Connect off campus is connect to the Virtual Private Network (VPN) and then log in to HR Connect using your University login ID and passw... Read More
How do I access Agresso off campus?
Viewed 195 times since Wed, May 27, 2020
How do I access Agresso off campus? Aimed at:  Edinburgh Napier’s staff All you need to do is connect to the Virtual Private Network (VPN) and then log in via the Agresso web client, using your University login ID and password. The VPN creates ... Read More