How does my student get a name badge? Aimed at:  Personal Development Tutors They should log in to In Place to get this.   Read More

My student let me know they have been called to jury duty what should I do? Aimed at:  Personal Development Tutors A form is available from the iPoints to explain their commitments at University and apply for exemption. Contact the iPoints: Email: i... Read More

How does my student get their uniform? Aimed at: Personal Development Tutors They should email Uniforms@napier.ac.uk   Read More

My student wants advice on council tax, where can I find this? Aimed at:  Personal Development Tutors Information about Council Tax can be found on My Napier:  https://my.napier.ac.uk/life-on-campus/ipoint-and-reception/council-tax Exception forms ar... Read More

My student is hoping to adopt and waiting to hear whether they have been allocated a child. If this is at short notice what should they do? Aimed at:  Personal Development Tutors They are entitled to leave. They can suspend their studies and should c... Read More

My student is worried about their visa, what can they do? Aimed at:  Personal Development Tutors Information about visas can be found on My Napier.  Read More

My student has lost their Student Card, what do they need to do? Aimed at: Personal Development Tutors Advise the student that they should report to this to one of the iPoints. Contact the iPoints: Email: iPoint@napier.ac.uk    Telephone: 0131 455 2... Read More

How does my student get a hospital pass? Aimed at:  Personal Development Tutors They need to contact the placement office on sighthill.placements@napier.ac.uk   Read More

My student has asked for time off to attend an event such as a family wedding, what should I tell them? Aimed at:   Personal Development Tutors It is their choice as an adult learner whether they attend class or not however this excerpt from the stud... Read More

My student has queries about parking on campus, what do I tell them? Aimed at:  Personal Development Tutors Refer them to the campus travel information on My Napier You can email Car Parking on: car.parking@napier.ac.uk Read More

My student can’t get to their work placement, can it be changed? Aimed at:  Personal Development Tutors.  It is unlikely that a new placement can be found so discuss the difficulties they’re experiencing. Remind student of expectations th... Read More