My IT Support Sub-Categories

My Desktop IT Support Tool My Desktop IT Support Tool (4)
Find out about Edinburgh Napier’s desktop IT support tool.
Online IT Support Online IT Support (8)
Find out how you can get additional IT Support online.
My IT Support Articles RSS Feed
How do I receive Remote Assistance?
Viewed 9800 times since Mon, Feb 13, 2017
How do I receive Remote Assistance? Aimed at:  Edinburgh Napier’s staff If you require help with your PC occasionally a member of staff from Information Services will offer you Remote Assistance.  This enables them to remotely view and control ... Read More
What is the Customer Thermometer?
Viewed 5653 times since Wed, Jun 8, 2016
What is the Customer Thermometer? Aimed at:  Edinburgh Napier’s staff & students The Customer Thermometer is a simple feedback tool has been developed as part of Information Services’ commitment to Customer Service.  It enables us to ... Read More