How do I find the MAC address on my mobile device?   Aimed at: Edinburgh Napier Staff    Your device unique identifier is called a MAC address. On mobile devices it can also be referred to as Wi-Fi Address. It is a 12 digit string which will include ... Read More

  How do I change DNS settings on Windows 10?   Aimed at:  Edinburgh Napier’s staff   To change the DNS settings on your Windows 10 device using Control Panel, do the following: Open Control Panel. Click on Network and Internet. Click on Netwo... Read More

How do I check DNS settings on an Apple MAC?   Aimed at:  Edinburgh Napier’s staff   Click on System Settings icon       Click on Network     Ensure that Ethernet is selected. Now click on the Advanced button.     Click on the DNS tab. Y... Read More

Why am I unable to use third-party DNS Servers? Aimed at:  Edinburgh Napier’s staff If you are using third-party DNS servers such as Google Public DNS and OpenDNS, then your PC should be changed to use our internal DNS service and not any exter... Read More

  How do I change the DNS settings on Windows 7?   Aimed at:  Edinburgh Napier’s staff     How to change the DNS settings on Windows 7:     Go to the control panel in your computer    Choose “view Network status and tasks”  Click on “Loc... Read More

I have a New University owned Device – What must I do to secure it? Aimed at:   Edinburgh Napier’s staff Enable PIN, Password or Biometric authentication. Set passcode to auto lock after a period of inactivity. Install the latest OS and app up... Read More