Multi-Factor Authentication (MFA) Articles RSS Feed
What do I need to do to set up Multi-Factor Authentication?
Viewed 20106 times since Tue, Sep 17, 2019
What do I need to do to set up Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students Guidance for configuring Multi-Factor Authentication (MFA) can be found on the MFA intranet page. Once you have set up MFA you must r... Read More
How do I change my Multi-Factor Authentication method or device?
Viewed 1770 times since Tue, Sep 17, 2019
How do I change my Multi-Factor Authentication method or device? Aimed at:  Edinburgh Napier’s staff & students If you have signed up for Multi-Factor Authentication (MFA) you can change your MFA method or device by visiting https://aka.ms/... Read More
Does my device support Multi-Factor Authentication?
Viewed 1600 times since Tue, Sep 17, 2019
Does my device support Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students= Edinburgh Napier University recommends the use of the Microsoft Authenticator app for Multi-Factor Authentication (MFA) - it offers the most... Read More
What is the Microsoft Authenticator App?
Viewed 1413 times since Wed, Oct 30, 2019
What is the Microsoft Authenticator App? Aimed at:  Edinburgh Napier’s staff & students The Microsoft Authenticator app allows enterprises and educational institutions around the world to perform Multi-Factor Authentication (MFA).  You can ... Read More
What is Multi-Factor Authentication (MFA)?
Viewed 1208 times since Tue, Sep 17, 2019
What is Multi-Factor Authentication (MFA)? Aimed at:  Edinburgh Napier’s staff & students Multi-Factor Authentication (MFA) provides an additional "second factor" layer of security by adding an extra step to the Office 365 login process, re... Read More
Why is the University implementing Multi-Factor Authentication?
Viewed 1200 times since Tue, Sep 17, 2019
Why is the University implementing Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students Edinburgh Napier University is under constant attack from cyber criminals who want to compromise our Staff and Student accounts. ... Read More
How do I get to the App Store on my device to download an app?
Viewed 1002 times since Wed, Jun 10, 2020
How do I get to the App Store on my device to download an app? Aimed at:  Edinburgh Napier’s staff & students If you use an iPhone or iPad: Tap the App Store icon on your home screen, or go to https://apps.apple.com               From th... Read More
I don’t have a smartphone, how do I set up Multi-Factor Authentication?
Viewed 963 times since Tue, Sep 17, 2019
I don't have a smartphone, how do I set up Multi-Factor Authentication (MFA)? Aimed at:  Edinburgh Napier’s staff & students MFA can be bound to a mobile number, even if you don't have a smartphone.  Set up MFA here and choose “I ... Read More
I’ve lost my phone, how do I change my MFA settings?
Viewed 925 times since Tue, Sep 17, 2019
I've lost my phone, how do I change my MFA settings?  Aimed at:  Edinburgh Napier’s staff & students If you are using Multi-Factor Authentication (MFA) and have lost your phone then you should contact the IS Service Desk to request for... Read More
When am I likely to be challenged with Multi-Factor Authentication?
Viewed 914 times since Tue, Sep 17, 2019
When am I likely to be challenged with Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students Once you have signed up for Multi-Factor Authentication (MFA) you will be challenged whenever you access Office 365 (includin... Read More
I’m getting unsolicited MFA verification notifications, what do I do?
Viewed 803 times since Tue, Sep 17, 2019
I’m getting unsolicited MFA verification notifications, what do I do? Aimed at: Edinburgh Napier’s staff & students If you are using Multi-Factor Authentication (MFA) and are getting unexpected MFA notifications then you should contac... Read More
Will I be able to access email on my device once MFA is enabled?
Viewed 766 times since Wed, Feb 5, 2020
Will I be able to access email on my device once MFA is enabled? Aimed at:  Edinburgh Napier’s staff & students For Multi-Factor Authentication (MFA) to work with email, newer, more secure protocols must be used.  Information Services recom... Read More
How do I scan a QR code?
Viewed 742 times since Wed, Jun 10, 2020
How do I scan a QR code? Aimed at:  Edinburgh Napier’s staff & students QR codes, or Quick Response codes are 2 dimensional bar codes that can be read by smartphones. Newer smartphone models allow you to scan a QR code using the camera on y... Read More
I don’t want to use a personal device for my Second Factor, what can I do?
Viewed 408 times since Thu, Jan 30, 2020
I don’t want to use a personal device for my Second Factor, what can I do? Aimed at:  Edinburgh Napier’s staff & students If you don't wish to use your personal device for Multi-Factor Authentication you should follow these guide... Read More
Do I have to sign up for Multi-Factor Authentication?
Viewed 322 times since Thu, Jan 30, 2020
Do I have to sign up for Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students It is not currently mandatory for Staff or Students to sign up for Multi-Factor Authentication (MFA).  It is only required for staff member... Read More