Multi-Factor Authentication (MFA) Articles RSS Feed
What do I need to do to set up Multi-Factor Authentication?
Viewed 19705 times since Tue, Sep 17, 2019
What do I need to do to set up Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students Guidance for configuring Multi-Factor Authentication (MFA) can be found on the MFA intranet page. Once you have set up MFA you must r... Read More
How do I change my Multi-Factor Authentication method or device?
Viewed 1510 times since Tue, Sep 17, 2019
How do I change my Multi-Factor Authentication method or device? Aimed at:  Edinburgh Napier’s staff & students If you have signed up for Multi-Factor Authentication (MFA) you can change your MFA method or device by visiting https://aka.ms/... Read More
Does my device support Multi-Factor Authentication?
Viewed 1396 times since Tue, Sep 17, 2019
Does my device support Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students= Edinburgh Napier University recommends the use of the Microsoft Authenticator app for Multi-Factor Authentication (MFA) - it offers the most... Read More
What is the Microsoft Authenticator App?
Viewed 1102 times since Wed, Oct 30, 2019
What is the Microsoft Authenticator App? Aimed at:  Edinburgh Napier’s staff & students The Microsoft Authenticator app allows enterprises and educational institutions around the world to perform Multi-Factor Authentication (MFA).  You can ... Read More
Why is the University implementing Multi-Factor Authentication?
Viewed 1093 times since Tue, Sep 17, 2019
Why is the University implementing Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students Edinburgh Napier University is under constant attack from cyber criminals who want to compromise our Staff and Student accounts. ... Read More
What is Multi-Factor Authentication (MFA)?
Viewed 989 times since Tue, Sep 17, 2019
What is Multi-Factor Authentication (MFA)? Aimed at:  Edinburgh Napier’s staff & students Multi-Factor Authentication (MFA) provides an additional "second factor" layer of security by adding an extra step to the Office 365 login process, re... Read More
I don’t have a smartphone, how do I set up Multi-Factor Authentication?
Viewed 845 times since Tue, Sep 17, 2019
I don't have a smartphone, how do I set up Multi-Factor Authentication (MFA)? Aimed at:  Edinburgh Napier’s staff & students MFA can be bound to a mobile number, even if you don't have a smartphone.  Set up MFA here and choose “I ... Read More
When am I likely to be challenged with Multi-Factor Authentication?
Viewed 833 times since Tue, Sep 17, 2019
When am I likely to be challenged with Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students Once you have signed up for Multi-Factor Authentication (MFA) you will be challenged whenever you access Office 365 (includin... Read More
I’ve lost my phone, how do I change my MFA settings?
Viewed 753 times since Tue, Sep 17, 2019
I've lost my phone, how do I change my MFA settings?  Aimed at:  Edinburgh Napier’s staff & students If you are using Multi-Factor Authentication (MFA) and have lost your phone then you should contact the IS Service Desk to request for... Read More
I’m getting unsolicited MFA verification notifications, what do I do?
Viewed 697 times since Tue, Sep 17, 2019
I’m getting unsolicited MFA verification notifications, what do I do? Aimed at: Edinburgh Napier’s staff & students If you are using Multi-Factor Authentication (MFA) and are getting unexpected MFA notifications then you should contac... Read More
Will I be able to access email on my device once MFA is enabled?
Viewed 607 times since Wed, Feb 5, 2020
Will I be able to access email on my device once MFA is enabled? Aimed at:  Edinburgh Napier’s staff & students For Multi-Factor Authentication (MFA) to work with email, newer, more secure protocols must be used.  Information Services recom... Read More
How do I get to the App Store on my device to download an app?
Viewed 591 times since Wed, Jun 10, 2020
How do I get to the App Store on my device to download an app? Aimed at:  Edinburgh Napier’s staff & students If you use an iPhone or iPad: Tap the App Store icon on your home screen, or go to https://apps.apple.com               From th... Read More
How do I scan a QR code?
Viewed 533 times since Wed, Jun 10, 2020
How do I scan a QR code? Aimed at:  Edinburgh Napier’s staff & students QR codes, or Quick Response codes are 2 dimensional bar codes that can be read by smartphones. Newer smartphone models allow you to scan a QR code using the camera on y... Read More
The MFA website indicates that I’m in Manchester when I’m not, should I be suspicious?
Viewed 260 times since Mon, Dec 16, 2019
The MFA website indicates that I'm in Manchester when I'm not, should I be suspicious? Aimed at:  Edinburgh Napier’s staff & students The Multi-Factor Authentication (MFA) website may show your location as Manchester in the Recent... Read More
I don’t want to use a personal device for my Second Factor, what can I do?
Viewed 236 times since Thu, Jan 30, 2020
I don’t want to use a personal device for my Second Factor, what can I do? Aimed at:  Edinburgh Napier’s staff & students If you don't wish to use your personal device for Multi-Factor Authentication you should follow these guide... Read More
Do I have to sign up for Multi-Factor Authentication?
Viewed 224 times since Thu, Jan 30, 2020
Do I have to sign up for Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students It is not currently mandatory for Staff or Students to sign up for Multi-Factor Authentication (MFA).  It is only required for staff member... Read More