Multi-Factor Authentication (MFA) Articles RSS Feed
What do I need to do to set up Multi-Factor Authentication?
Viewed 1242 times since Tue, Sep 17, 2019
What do I need to do to set up Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students You can set up MFA now in preparation for it being implemented – you will need a computer or laptop and will need your phone nearby. ... Read More
How do I change my Multi-Factor Authentication method or device?
Viewed 993 times since Tue, Sep 17, 2019
How do I change my Multi-Factor Authentication method or device? Aimed at:  Edinburgh Napier’s staff & students Once live you will be able to change your MFA method or device by visiting https://aka.ms/mfasetup  If you have a new mobile dev... Read More
Why is the University implementing Multi-Factor Authentication?
Viewed 928 times since Tue, Sep 17, 2019
Why is the University implementing Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students Edinburgh Napier University is under constant attack from cyber criminals who want to compromise our Staff and Student accounts. ... Read More
Does my device support Multi-Factor Authentication?
Viewed 702 times since Tue, Sep 17, 2019
Does my device support Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students= Edinburgh Napier University recommends the use of the Microsoft Authenticator app for Multi-Factor Authentication (MFA) - it offers the most... Read More
What is Multi-Factor Authentication (MFA)?
Viewed 675 times since Tue, Sep 17, 2019
What is Multi-Factor Authentication (MFA)? Aimed at:  Edinburgh Napier’s staff & students The University is adding an extra layer of security for staff and students logging in to Office 365 accounts, by implementing a Multi-Factor Authentic... Read More
What is the Microsoft Authenticator App?
Viewed 667 times since Wed, Oct 30, 2019
What is the Microsoft Authenticator App? Aimed at:  Edinburgh Napier’s staff & students The Microsoft Authenticator app allows enterprises and educational institutions around the world to perform Multi-Factor Authentication (MFA).  You can ... Read More
When am I likely to be challenged with Multi-Factor Authentication?
Viewed 626 times since Tue, Sep 17, 2019
When am I likely to be challenged with Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students Once activated for MFA you will be challenged whenever you access Office 365 (including your email and calendar) from outside... Read More
I don’t have a smartphone, how do I set up Multi-Factor Authentication?
Viewed 610 times since Tue, Sep 17, 2019
I don't have a smartphone, how do I set up Multi-Factor Authentication (MFA)? Aimed at:  Edinburgh Napier’s staff & students MFA can be bound to a mobile number, even if you don't have a smartphone.  Set up MFA here and choose “I ... Read More
I’ve lost my phone, how do I change my MFA settings?
Viewed 578 times since Tue, Sep 17, 2019
I've lost my phone, how do I change my MFA settings?  Aimed at:  Edinburgh Napier’s staff & students If you are using Multi-Factor Authentication (MFA) and have lost your phone then you should contact the IS Service Desk to request for... Read More
I’m getting unsolicited MFA verification notifications, what do I do?
Viewed 563 times since Tue, Sep 17, 2019
I’m getting unsolicited MFA verification notifications, what do I do? Aimed at: Edinburgh Napier’s staff & students If you are using Multi-Factor Authentication (MFA) and are getting unexpected MFA notifications then you should contac... Read More
The MFA website indicates that I’m in Manchester when I’m not, should I be suspicious?
Viewed 148 times since Mon, Dec 16, 2019
The MFA website indicates that I'm in Manchester when I'm not, should I be suspicious? Aimed at:  Edinburgh Napier’s staff & students The Multi-Factor Authentication (MFA) website may show your location as Manchester in the Recent... Read More
Will I be able to access email on my device once MFA is enabled?
Viewed 74 times since Wed, Feb 5, 2020
Will I be able to access email on my device once MFA is enabled? Aimed at:  Edinburgh Napier’s staff & students For Multi-Factor Authentication (MFA) to work with email, newer, more secure protocols must be used.  Information Services recom... Read More
I don’t want to use a personal device for my Second Factor, what can I do?
Viewed 45 times since Thu, Jan 30, 2020
I don’t want to use a personal device for my Second Factor, what can I do? Aimed at:  Edinburgh Napier’s staff & students If you don't wish to use your personal device for Multi-Factor Authentication you should follow these guide... Read More
Do I have to sign up for Multi-Factor Authentication?
Viewed 37 times since Thu, Jan 30, 2020
Do I have to sign up for Multi-Factor Authentication? Aimed at:  Edinburgh Napier’s staff & students It is not currently mandatory for Staff or Students to sign up for Multi-Factor Authentication.  It is only required if you wish to access ... Read More