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I’ve lost my phone, how do I change my MFA settings?

Article Number: 1022 | Rating: Unrated | Last Updated: Thu, May 13, 2021 3:40 PM

I've lost my phone, how do I change my MFA settings? 

Aimed at:  Edinburgh Napier’s staff 

If you are using Multi-Factor Authentication (MFA) and have lost your phone then you should contact the IS Service Desk to request for your MFA to be reset.  

This will allow registration of a new device. 

Find out more about MFA .
Posted - Tue, Sep 17, 2019 2:24 PM. This article has been viewed 2422 times.
Filed Under: Multi-Factor Authentication (MFA)
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