Home » Categories » I.T » Stay Safe Online & Offline » Multi-Factor Authentication (MFA)

I’ve lost my phone, how do I change my MFA settings?

Article Number: 1022 | Rating: Unrated | Last Updated: Thu, May 13, 2021 3:40 PM

I've lost my phone, how do I change my MFA settings? 

Aimed at:  Edinburgh Napier’s staff 

If you are using Multi-Factor Authentication (MFA) and have lost your phone then you should contact the IS Service Desk to request for your MFA to be reset.  

This will allow registration of a new device. 

Find out more about MFA .
Posted - Tue, Sep 17, 2019 2:24 PM. This article has been viewed 2211 times.
Filed Under: Multi-Factor Authentication (MFA)
Attachments
There are no attachments for this article.
Related Articles RSS Feed
Does my device support Multi-Factor Authentication?
Viewed 3350 times since Tue, Sep 17, 2019
I don’t have a smartphone, how do I set up Multi-Factor Authentication?
Viewed 1610 times since Tue, Sep 17, 2019
What is Multi-Factor Authentication (MFA)?
Viewed 1959 times since Tue, Sep 17, 2019
What is the Microsoft Authenticator App?
Viewed 3639 times since Wed, Oct 30, 2019
Do I have to sign up for Multi-Factor Authentication?
Viewed 712 times since Thu, Jan 30, 2020
How do I scan a QR code?
Viewed 2531 times since Wed, Jun 10, 2020
Why is the University implementing Multi-Factor Authentication?
Viewed 1770 times since Tue, Sep 17, 2019
What do I need to do to set up Multi-Factor Authentication?
Viewed 21723 times since Tue, Sep 17, 2019
Will I be able to access email on my device once MFA is enabled?
Viewed 1796 times since Wed, Feb 5, 2020
I don’t want to use a personal device for my Second Factor, what can I do?
Viewed 1244 times since Thu, Jan 30, 2020
MENU
0 (0)
Article Rating (No Votes)
Rate this article