My Password Articles RSS Feed
What makes a good password?
Viewed 39402 times since Fri, Mar 18, 2016
What makes a good password? Aimed at:  Edinburgh Napier’s staff & students The Edinburgh Napier Password Policy requires that passwords meet the following criteria: Must be at least 15 characters in length Must not contain your name or Edi... Read More
How do I change my password?
Viewed 25016 times since Thu, Mar 17, 2016
How do I change my password? Aimed at:  Edinburgh Napier’s staff & students You can change your password on or off campus at any time.  When you change your network password your email password will also be changed. If you have registered f... Read More
How do I log in to a University PC?
Viewed 24601 times since Tue, Jun 14, 2016
How do I log in to a University PC? Aimed at:  Edinburgh Napier’s staff & students To log into any University desktop PC: Press the ctrl, alt and del keys. Enter your login ID / matriculation number and password in the spaces provided. If... Read More
How do I reset a forgotten password?
Viewed 21527 times since Thu, Mar 17, 2016
How  do I reset a forgotten password? Aimed at:  Edinburgh Napier’s staff & students You can reset your password on or off campus at any time. If you have registered for the new Self-Service Password Reset service (SSPR) you can reset your ... Read More
I have set my password, what do I do now?
Viewed 19068 times since Thu, Sep 1, 2016
 I'm a new student, I've set my password, what do I do now? Aimed at:  Edinburgh Napier’s new students Once you have successfully set your password you will be directed to the ‘Next Steps' page on myNapier. Here you will b... Read More
When I try to set my password I receive the error that my account is still being created, what do I do?
Viewed 19029 times since Thu, Sep 1, 2016
When I try to set my password I receive the error that my account is still being created, what do I do?  Aimed at:  Edinburgh Napier’s new students ​If you have just received the first email, then please wait 48 hours and try again. It is likel... Read More
When trying to set password I receive the error “no records for this Edinburgh Napier number”, what do I do?
Viewed 18951 times since Wed, Aug 31, 2016
When trying to set password I receive the error “no records for this Edinburgh Napier number”, what do I do? Aimed at:  Edinburgh Napier’s new students The email address supplied during the application process differs from the one you are ente... Read More
What format does my University password need to be in?
Viewed 18819 times since Fri, Mar 18, 2016
What format does my University password need to be in? Aimed at:  Edinburgh Napier’s staff & students The University's Password Policy requires your password to be in the following format: Must contain at least 15 characters  Can cont... Read More
When I try to set my password it says “Password not set”, what do I do?
Viewed 18631 times since Thu, Sep 1, 2016
When I try to set my password it says “Password not set”, what do I do?  Aimed at:  Edinburgh Napier’s new students ​Your password does not meet the University’s complexity rules: Must contain at least 15 characters  Can contain lowercas... Read More
What do I do if I get the message “Sorry! This Getting Registered form can no longer be used to reset your password”?
Viewed 18390 times since Thu, Sep 1, 2016
What do I do if I get the message “Sorry! This Getting Registered form can no longer be used to reset your password”? Aimed at:  Edinburgh Napier’s new students ​You have already used the link within the ‘Getting Registered with Edinburg... Read More
Should I save my password when prompted?
Viewed 16320 times since Fri, Mar 18, 2016
Should I save my password when prompted? Aimed at:  Edinburgh Napier’s staff & students You should never save your password when prompted.   Always click No. Enabling the system to automatically insert your password is like not having a pa... Read More
How can I choose a secure, easy to remember password?
Viewed 15607 times since Fri, Mar 18, 2016
How can I choose a secure, easy to remember password? Aimed at:  Edinburgh Napier’s staff & students To create a strong password, simply choose 3 random words. Numbers, symbols and combinations of upper and lower case can be used if you fe... Read More
Can I reuse a password?
Viewed 15272 times since Fri, Mar 18, 2016
Can I reuse a password? Aimed at:  Edinburgh Napier’s staff & students It is really important that you do not use the same password more than once as it will put you and the University’s systems at risk. When changing your password y... Read More