Protecting my Information Articles RSS Feed
What is a phishing email?
Viewed 17209 times since Fri, Mar 11, 2016
What is a phishing email? Aimed at:  Edinburgh Napier’s staff & students A phishing email is an email asking you to disclose personal information such your passwords or bank details. Please be aware that Information Services will not ask f... Read More
How can I recognise a phishing email?
Viewed 14519 times since Fri, Mar 11, 2016
How can I recognise a phishing email? Aimed at:  Edinburgh Napier’s staff & students Fraudulent emails are not normally addressed to you personally.  All the fraudsters know is your email address.  It may be addressed to 'Dear Valued C... Read More
How do I protect myself from phishing emails, spam and other scams?
Viewed 14247 times since Fri, Mar 11, 2016
How do I protect myself from phishing emails, spam and other scams? Aimed at:  Edinburgh Napier’s staff & students Follow the guidance below:  Don’t: Give out your username or password to anyone. Click on links that ask you to give ... Read More
Where can I find out more about phishing, spam and scam emails?
Viewed 13993 times since Fri, Mar 11, 2016
Where can I find out more about phishing, spam and scam emails? Aimed at:  Edinburgh Napier’s staff & students You may find the information on the following websites useful: The Financial Fraud Action UK website provides useful advice abo... Read More
What sections of the Data Protection Code of Practice apply to students?
Viewed 11492 times since Fri, Oct 21, 2016
What sections of the Data Protection Code of Practice apply to students? Aimed at:  Edinburgh Napier’s students Student Processing of Personal Data ​The University is responsible for personal data when it is the data controller for that data i.... Read More
How do I download the free anti-virus software?
Viewed 11431 times since Thu, May 5, 2016
How do I download the free anti-virus software? Aimed at:  Edinburgh Napier’s staff & students Edinburgh Napier's staff and students have access to free anti-virus and anti-spyware software. Students - download the software from the Vi... Read More
What is spyware?
Viewed 11036 times since Tue, Apr 12, 2016
What is spyware? Aimed at:  Edinburgh Napier’s staff & students Spyware (also referred to as Adware) is a program that secretly monitors your actions as you surf the internet. It's often used by companies wishing to gather information ... Read More
How do I change my password?
Viewed 10169 times since Thu, Mar 17, 2016
How do I change my password? Aimed at:  Edinburgh Napier’s staff & students You can change your password on or off campus at any time.  When you change your network password your email password will also be changed. To change your password ... Read More
How do I enrol for the Password Manager?
Viewed 9233 times since Thu, Mar 3, 2016
How do I enrol for the Password Manager? Aimed at:  Edinburgh Napier’s staff & students To enrol for the Password Manager: Go to the Password Manager Homepage: https://password.napier.ac.uk/, you'll see the following screen:    Cli... Read More
What is the Password Manager
Viewed 8622 times since Thu, Mar 3, 2016
What is the Password Manager? Aimed at:  Edinburgh Napier’s staff & students The Password Manager enables staff and students to: Reset a forgotten password at any time on or off campus using secret questions and answers without having to c... Read More
How do I avoid ransomware?
Viewed 8532 times since Wed, Apr 13, 2016
How do I avoid ransomware? Aimed at:  Edinburgh Napier’s staff & students At work / University: Refrain from opening links and attachments that look suspicious.Not only does this apply to messages sent by unfamiliar people but also to send... Read More
How do I run a virus scan?
Viewed 8423 times since Tue, Jun 28, 2016
How do I run a virus scan? Aimed at:  Edinburgh Napier’s staff & students To run a virus scan using Windows: Go to Start. Select Computer. Right click on the drive you wish to scan e.g. C: (you can also select individual files and folders)... Read More
How do I know if my computer has a virus?
Viewed 8291 times since Tue, Apr 12, 2016
How do I know if my computer has a virus? Aimed at: Edinburgh Napier’s staff & students Your computer may have a virus if any of the following occur: Poor performance. Applications crashing unexpectedly. Unusual pop-up windows appearing. W... Read More
What should I do if my computer has received ransomware?
Viewed 8255 times since Wed, Apr 13, 2016
What should I do if my computer has received ransomware? Aimed at:  Edinburgh Napier’s staff & students Kill the power immediately The moment you think something is wrong, kill the power to your machine by unplugging it, and call the IS Ser... Read More
Where can I find information regarding Moodle privacy?
Viewed 6666 times since Thu, Feb 16, 2017
Where can I find information regarding Moodle privacy? Aimed at:  Edinburgh Napier’s students Read More
How do I lock my screen?
Viewed 5570 times since Wed, May 11, 2016
How do I lock my screen? Aimed at:  Edinburgh Napier’s staff & students In the interest of information security it is your responsibility to lock your screen every time you leave your computer unattended. Press the Windows Key and "L" at th... Read More
What is the Information Security Policy?
Viewed 5543 times since Mon, Mar 14, 2016
What is the Information Security Policy? Aimed at:  Edinburgh Napier’s staff & students. The Information Security Policy is made up of 6 separate polices. Edinburgh Napier's staff and students must read and adhere to the policies to pr... Read More