Will I be able to access email on my device once MFA is enabled?
Will I be able to access email on my device once MFA is enabled?
Aimed at: Edinburgh Napier’s staff
For Multi-Factor Authentication (MFA) to work with email, newer, more secure protocols must be used. Information Services recommend the use of the Microsoft Outlook App. It’s compatible and available on all major operating systems.
It supports the following:
Once you have set up MFA you must remove your email account from your device and re-add it - instructions can be found below:
How to set up your email account from your iOS device with MFA enabled
How to set up your email account from your Android device with MFA enabled
How to set up your email account from your Windows device with MFA enabled
How to set up your email account from your MacOS device with MFA enabled
Other email apps are not supported by Information Services, and in many cases will not be compatible with MFA, including default Android email apps.
If your device does not support Microsoft Outlook, you can access email through the Edinburgh Napier app, or through webmail.
