How do I find the MAC address on my mobile device?   Aimed at: Edinburgh Napier Staff    Your device unique identifier is called a MAC address. On mobile devices it can also be referred to as Wi-Fi Address. It is a 12 digit string which will include ... Read More

How do I enrol my University owned Windows (Pro or Enterprise) device for Intune MDM? Aimed at:  Edinburgh Napier’s staff Intune is the technology used for University’s Mobile Device Management (MDM) service for staff members.  Find out m... Read More

How do I get to the App Store on my device to download an app? Aimed at:  Edinburgh Napier’s staff If you use an iPhone or iPad: Tap the App Store icon on your home screen, or go to https://apps.apple.com               From there you can sea... Read More

How do I get Office 365 ProPlus installed on a University laptop? Aimed at:  Edinburgh Napier’s staff If you require MS Office to be installed on a staff laptop you have 2 options depending on whether the laptop is single user or shared users: ... Read More

How do I enrol my University owned Windows (Home edition) device for Intune MDM? Aimed at:  Edinburgh Napier’s staff Intune is the technology used for University’s Mobile Device Management (MDM) service for staff members.  Find out more..... Read More