University Owned Mobile Devices Articles RSS Feed
How do I find the MAC address on my mobile device?
Viewed 60080 times since Thu, Sep 27, 2018
How do I find the MAC address on my mobile device?   Aimed at: Edinburgh Napier Staff    Your device unique identifier is called a MAC address. On mobile devices it can also be referred to as Wi-Fi Address. It is a 12 digit string which will include ... Read More
How do I uninstall AirWatch from my device?
Viewed 36730 times since Thu, Feb 9, 2017
How do I uninstall AirWatch from my device? Aimed at:  Edinburgh Napier’s staff Airwatch is being replaced by Intune as the University's Mobile Device Management Service for staff members.  Find out more... To uninstall AirWatch from your ... Read More
How do I access my Office 365 email account from an iPhone or iPad?
Viewed 34351 times since Tue, Jul 25, 2017
How do I access my Office 365 email account from an iPhone or iPad? Aimed at:  Edinburgh Napier’s staff This guide explains how to set up email on your iPhone or iPad.  Your device must be running iOS 11 or later.   If Multi-Factor Authenticati... Read More
How do I access my Office 365 email account from an Android device?
Viewed 27263 times since Wed, Jul 26, 2017
How do I access my Office 365 email account from an Android device? Aimed at:  Edinburgh Napier University's staff  This guide explains how to set up email on your Android device.  The device must be running Android 8.0 Oreo and newer.  If Multi... Read More
How do I enrol my University owned Windows (Pro or Enterprise) device for Intune MDM?​
Viewed 19753 times since Thu, Feb 13, 2020
How do I enrol my University owned Windows (Pro or Enterprise) device for Intune MDM? Aimed at:  Edinburgh Napier’s staff Intune is the technology used for University’s Mobile Device Management (MDM) service for staff members.  Find out m... Read More
How do I register my mobile device?
Viewed 10186 times since Tue, Oct 30, 2018
How do I register my mobile device? Aimed at:  Edinburgh Napier’s staff As part of our continuing initiatives to improve cyber resilience at the University, Information Services is required to gather information about University-owned mobile de... Read More
How do I get Office 365 ProPlus installed on a University laptop?
Viewed 6181 times since Tue, Mar 12, 2019
How do I get Office 365 ProPlus installed on a University laptop? Aimed at:  Edinburgh Napier’s staff If you require MS Office to be installed on a staff laptop you have 2 options depending on whether the laptop is single user or shared users: ... Read More
How do I enrol my University owned Windows (Home edition) device for Intune MDM?
Viewed 2794 times since Thu, Feb 13, 2020
How do I enrol my University owned Windows (Home edition) device for Intune MDM? Aimed at:  Edinburgh Napier’s staff Intune is the technology used for University’s Mobile Device Management (MDM) service for staff members.  Find out more..... Read More
How do I enrol my Android device for Intune MDM?
Viewed 2646 times since Thu, Feb 13, 2020
How do I enrol my Android device for Intune MDM? Aimed at:  Edinburgh Napier’s staff Intune is the technology used for University’s Mobile Device Management (MDM) service for staff members.  Find out more... This guide explains the instal... Read More
How do I enrol my iOS (DEP) device for Intune MDM?
Viewed 2035 times since Mon, Mar 30, 2020
How do I enrol my iOS (DEP) device for Intune MDM? Aimed at:  Edinburgh Napier’s staff Intune is the technology used for University’s Mobile Device Management (MDM) service for staff members. Find out more... Apple “Device Enrolment Progr... Read More
How do I enrol my iOS (non-DEP) device for Intune MDM?
Viewed 1573 times since Thu, Feb 13, 2020
How do I enrol my iOS (non-DEP) device for Intune MDM? Aimed at:  Edinburgh Napier’s staff Intune is the technology used for University’s Mobile Device Management (MDM) service for staff members.  Find out more... This document explains t... Read More
How do I get to the App Store on my device to download an app?
Viewed 1378 times since Wed, Jun 10, 2020
How do I get to the App Store on my device to download an app? Aimed at:  Edinburgh Napier’s staff If you use an iPhone or iPad: Tap the App Store icon on your home screen, or go to https://apps.apple.com               From there you can sea... Read More
Mobile Device Management: How do I Uninstall AirWatch and Install Intune MDM?
Viewed 757 times since Mon, May 18, 2020
Mobile Device Management: How do I Uninstall AirWatch and Install Intune MDM? Aimed at:  Edinburgh Napier’s staff AirWatch is being replaced by Intune as the University's Mobile Device Management (MDM) Service for staff members.  Find out ... Read More