The Virtual Desktop Service (VDS) Articles RSS Feed
How do I install the Virtual Desktop Service on to a PC, laptop or tablet with no VMWare Horizon Client available?
Viewed 43136 times since Tue, May 31, 2016
How do I install the Virtual Desktop Service on to a PC, laptop or tablet with no VMWare Horizon Client available? Aimed at:  Edinburgh Napier’s staff & students This article describes how to install the Virtual Desktop Service (VDS) on a P... Read More
How do I use the Virtual Desktop Service?
Viewed 32574 times since Tue, May 31, 2016
How do I use the Virtual Desktop Service? Aimed at:  Edinburgh Napier’s staff & students Before you use the Virtual Desktop Service (VDS) you will need to install the client: How do I install the Virtual Desktop Service on to a tablet?How d... Read More
What’s the difference between the Virtual Desktop Service and the Virtual Private Network?
Viewed 23047 times since Tue, May 31, 2016
What's the difference between the Virtual Desktop Service and the Virtual Private Network? Aimed at:  Edinburgh Napier’s staff and students The Virtual Desktop Service (VDS) enables staff and students to access an Edinburgh Napier desktop ... Read More
Can I print using the Virtual Desktop Service?
Viewed 20515 times since Tue, May 31, 2016
Can I print using the Virtual Desktop Service? Aimed at:  Edinburgh Napier’s staff & students From the Virtual Desktop Service (VDS) you are able to print to a sub-set of on-campus network printers. To attach to a printer when required: Cl... Read More
Can I connect a USB device when I’m accessing the Virtual Desktop Service?
Viewed 20193 times since Tue, May 31, 2016
Can I connect a USB device when I’m accessing the Virtual Desktop Service? Aimed at:  Edinburgh Napier’s staff & students The majority of VMWare clients will allow you to “through connect” USB devices from a local device e.g. a person... Read More
What is the Virtual Desktop Service?
Viewed 19886 times since Tue, May 31, 2016
What is the Virtual Desktop Service? Aimed at:  Edinburgh Napier’s staff & students The Virtual Desktop Service (VDS) enables you to access an Edinburgh Napier desktop from anywhere, anytime on almost any device. This includes: Most Unive... Read More
How do I install the Virtual Desktop Service on to a tablet?
Viewed 19526 times since Tue, May 31, 2016
How do I install the Virtual Desktop Service on to a tablet? Aimed at:  Edinburgh Napier’s staff & students This article describes how to install the Virtual Desktop Service (VDS) onto a tablet. For instructions on how to install the VDS on... Read More
Will my Virtual Desktop disconnect after a period of inactivity?
Viewed 16089 times since Tue, May 31, 2016
Will my Virtual Desktop disconnect after a period of inactivity? Aimed at: Edinburgh Napier’s staff & students Yes, for security purposes: Staff members’ Virtual Desktop will automatically disconnect after 30 minutes. Students’... Read More
Can I connect to more than one Virtual Desktop at any one time?
Viewed 15947 times since Tue, May 31, 2016
Can I connect to more than one Virtual Desktop at any one time? Aimed at:  Edinburgh Napier’s staff & students No, only one Virtual Desktop connection is allowed per user at any one time. Read More
What is the minimum specification for installation of the VDS client?
Viewed 14358 times since Tue, Jun 13, 2017
What is the minimum specification for installation of the VDS client? Aimed at:  Edinburgh Napier’s staff & students Windows: Windows 7 and above Mac OS: Client 4.0 can be installed on OS X 10.6.8 minimum Client 4.5 can be installed on O... Read More
Can I use the "Delivery Delay" option when using Outlook via the VDS?
Viewed 4488 times since Thu, Jan 31, 2019
Can I use the "Delivery Delay" option when using Outlook via the VDS? Aimed at: Edinburgh Napier’s staff When creating a new message within MS Outlook there is an option to "Delay Delivery" enabling users to delay the delivery of email until a ... Read More
Which online services require connection to the Virtual Desktop Service (VDS) or Virtual Private Network (VPN)?
Viewed 810 times since Mon, Apr 6, 2020
Which online services require connection to the Virtual Desktop Service (VDS) or Virtual Private Network (VPN)? Aimed at:  Edinburgh Napier’s staff The majority of the University's online services can be accessed without being connected to... Read More
Online Meetings via Remote Desktop Connect, how do I set audio and video?
Viewed 439 times since Wed, Mar 18, 2020
Online Meetings via Remote Desktop Connect, how do I set audio and video? Aimed at:  Edinburgh Napier’s staff Usually, by default any sound / recording will be set to play on the computer you are connecting from (your home PC), but if this is n... Read More
How do I disconnect from a Remote Desktop session?
Viewed 314 times since Mon, May 4, 2020
How do I disconnect from a Remote Desktop session? Aimed at:  Edinburgh Napier’s staff If you are connected to your office PC via a Remote Desktop Connection (RDC) you need to ensure that when you disconnect from the session you do not shut dow... Read More
How do I access Agresso off campus?
Viewed 195 times since Wed, May 27, 2020
How do I access Agresso off campus? Aimed at:  Edinburgh Napier’s staff All you need to do is connect to the Virtual Private Network (VPN) and then log in via the Agresso web client, using your University login ID and password. The VPN creates ... Read More