My Desktop Sub-Categories

Core Applications Core Applications
Find out more about the University’s core applications.
Macs Macs
Find out more about the University’s Apple Mac service.
MS Office MS Office
Get information about the MS Office suite of applications.
Web Browsers Web Browsers
Questions, hints & tips about the Web Browsers supported by Edinburgh Napier.
Windows Windows
This category contains all you need to know about the Windows Desktop.
My Desktop Articles RSS Feed
Where do I find my IP Address on an Edinburgh Napier desktop?
Viewed 30202 times since Tue, Jun 14, 2016
Where do I find my IP address on an Edinburgh Napier desktop? Aimed at:  Edinburgh Napier’s staff From an Edinburgh Napier desktop you can find your IP address by: Double clicking on the IT Support Tool icon on your desktop. Your IP address... Read More
What add-on products are available with MATLAB?
Viewed 27385 times since Tue, Sep 25, 2018
What add-on products are available with MATLAB? Aimed at:  Edinburgh Napier’s staff The following add-on products are available with MATLAB: • Aerospace Blockset• Aerospace Toolbox• Antenna Toolbox• Audio System Toolbox• Automated Driving Syst... Read More
Can I use AppsAnywhere on my own device?
Viewed 18619 times since Tue, Aug 28, 2018
Can I use AppsAnywhere on my own device? Aimed at:  Edinburgh Napier’s staff  Yes, AppsAnywhere is available off campus and on wireless connected devices as well as on campus networked devices. Prerequisites: To access AppsAnywhere from your ow... Read More
What is the desktop image?
Viewed 17352 times since Tue, Jun 14, 2016
What is the desktop image? Aimed at:  Edinburgh Napier’s staff Information Services develop and run a centralised desktop Windows service for all fixed Edinburgh Napier University staff and student PCs.  The desktop is built on a distributed i... Read More
How do I get my staff machine reimaged?
Viewed 17161 times since Tue, Jun 14, 2016
How do I get my staff machine reimaged? Aimed at:  Edinburgh Napier’s staff Staff members can get their machines reimaged at any time: You can find out your current image revision by noting the Revision number within the More Computer Details ... Read More
How to I request a temporary account for visiting, temporary, contractual and associate staff / personnel?
Viewed 16752 times since Thu, Sep 14, 2017
How to I request a temporary account for visiting, temporary, contractual and associate staff / personnel? Aimed at:  Edinburgh Napier’s staff Visiting/associate staff or personnel include any individual not directly paid through payroll, worki... Read More
Can I access Adobe Creative Cloud (CC) from home?
Viewed 16320 times since Tue, Feb 28, 2017
Can I access Adobe Creative Cloud (CC) from home? Aimed at:  Edinburgh Napier’s staff  Adobe applications are available to run at home, when logged into the Virtual Desktop Service (VDS) and accessed via the AppsAnywhere portal.  Please be awar... Read More
What Adobe Creative Cloud (CC) applications are available?
Viewed 15197 times since Mon, Feb 27, 2017
What Adobe Creative Cloud (CC) applications are available? Aimed at:  Edinburgh Napier’s staff  The following Adobe Creative Cloud applications are available via AppsAnywhere: Acrobat DC After Effects CC Audition CC Bridge CC Character Animato... Read More
How do I access AppsAnywhere?
Viewed 15180 times since Tue, Aug 28, 2018
How do I access AppsAnywhere? Aimed at:  Edinburgh Napier’s staff There are several ways of accessing AppsAnywhere:              Click on the AppsAnywhere icon from either the Windows Start Menu or Desktop from a University desktop:          ... Read More
Where can I access Adobe Creative Cloud (CC)?
Viewed 14843 times since Mon, Feb 27, 2017
Where can I access Adobe Creative Cloud (CC)? Aimed at:  Edinburgh Napier’s staff Adobe Creative Cloud applications are available on staff and student machines via AppsAnywhere. Read More
Where can I find further help using Adobe Creative Cloud (CC)?
Viewed 14298 times since Tue, Feb 28, 2017
Where can I find further help using Adobe Creative Cloud (CC)? Aimed at:  Edinburgh Napier’s staff  Further help using all of the Adobe CC applications can be accessed via the Adobe website:Adobe CC Questions and Help  Adobe CC Tutorials You c... Read More
How do I access Adobe Creative Cloud (CC) on campus?
Viewed 13936 times since Mon, Feb 27, 2017
How do I access Adobe Creative Cloud (CC) on campus? Aimed at:  Edinburgh Napier’s staff  The Adobe CC applications can be accessed on campus via AppsAnywhere. Read More
What is AppsAnywhere?
Viewed 13609 times since Tue, Aug 28, 2018
What is AppsAnywhere? Aimed at:  Edinburgh Napier’s staff Like an app store, AppsAnywhere is a web based tool which delivers the software you use for studying, on demand, whenever and wherever you need it, using Cloudpaging technology. The maj... Read More
What software can I get via AppsAnywhere?
Viewed 12952 times since Tue, Aug 28, 2018
What software can I get via AppsAnywhere? Aimed at:  Edinburgh Napier’s staff  Using AppsAnywhere you can access all existing Windows software deployed by Edinburgh Napier’s Information Services department. This includes universal study t... Read More
How do I add an application to my AppsAnywhere Favourites list?
Viewed 12605 times since Tue, Aug 28, 2018
How do I add an application to my AppsAnywhere Favourites list? Aimed at:  Edinburgh Napier’s staff Hover your mouse over the application you wish to add to your favourites and click on the star in the top right corner: The application will be... Read More
Why do some applications take longer to launch than others via AppsAnywhere?
Viewed 12419 times since Tue, Aug 28, 2018
Why do some applications take longer to launch than others via AppsAnywhere? Aimed at:  Edinburgh Napier’s staff Larger applications take longer to load than smaller ones no matter how they are deployed. Launching virtualised applications via A... Read More
Can I use AppsAnywhere on the University’s Apple Macs?
Viewed 12000 times since Tue, Aug 28, 2018
Can I use AppsAnywhere on the University’s Apple Macs? Aimed at:  Edinburgh Napier’s staff  AppsAnywhere for Apple Macs will be developed at a later date, further information will be available about this in due course.  Read More
What’s new on the Windows 10 desktop?
Viewed 11723 times since Thu, Aug 30, 2018
What's new on the Windows 10 desktop? Aimed at:  Edinburgh Napier’s staff  The majority of teaching PCs and student PCs are now running a new desktop image based on the Windows 10 operating system, and Windows 10 will soon be available for... Read More
What is a managed desktop?
Viewed 9996 times since Tue, Aug 28, 2018
What is a managed desktop? Aimed at:  Edinburgh Napier’s staff Information Services develop and run a centralised desktop Windows service built on a distributed image, regularly revised and updated. Any desktop running this image is referred to... Read More
How do I know if I need to upgrade to Windows 10?
Viewed 1722 times since Mon, Sep 2, 2019
How do I know if I need to upgrade to Windows 10? Aimed at:  Edinburgh Napier’s staff When logging on to your machine, if you are asked to press Ctrl + Alt + Delete to login, you are NOT on Windows 10 and need to have your machine re-imaged.   ... Read More