My Desktop Sub-Categories

Core Applications Core Applications
Find out more about the University’s core applications.
Macs Macs
Find out more about the University’s Apple Mac service.
MS Office MS Office
Get information about the MS Office suite of applications.
Web Browsers Web Browsers
Questions, hints & tips about the Web Browsers supported by Edinburgh Napier.
Windows Windows
This category contains all you need to know about the Windows Desktop.
My Desktop Articles RSS Feed
Where do I find my IP Address on an Edinburgh Napier desktop?
Viewed 27871 times since Tue, Jun 14, 2016
Where do I find my IP address on an Edinburgh Napier desktop? Aimed at:  Edinburgh Napier’s staff & students From an Edinburgh Napier desktop you can find your IP address by: Double clicking on the IT Support Tool icon on your desktop. ... Read More
How do I log in to a University PC?
Viewed 23576 times since Tue, Jun 14, 2016
How do I log in to a University PC? Aimed at:  Edinburgh Napier’s staff & students To log into any University desktop PC: Press the ctrl, alt and del keys. Enter your login ID / matriculation number and password in the spaces provided. If... Read More
How do I get SPSS 23?
Viewed 21551 times since Wed, Oct 5, 2016
How do I get SPSS 23? Aimed at:  Edinburgh Napier’s staff SPSS 23 is now available to all staff and students on the latest version of the University image which can be found in all the University's Computer Suites. Staff members can access... Read More
What can I access from the PCs in the Computer Suites?
Viewed 19433 times since Tue, Jun 28, 2016
What can I access from the PCs in the Computer Suites? Aimed at:  Edinburgh Napier’s students As an Edinburgh Napier student you have access to over 1,250 PCs across all campuses.  Visit myNapier for a full list of equipment in each Computer Su... Read More
What is my personal user profile?
Viewed 16197 times since Tue, Jun 28, 2016
What is my personal user profile? Aimed at:  Edinburgh Napier’s students All Edinburgh Napier students have a personal user profile. Your personal user profile folder is 30MB in size and contains Windows user settings such as: Font sizes Scree... Read More
How do I get my staff machine reimaged?
Viewed 16067 times since Tue, Jun 14, 2016
How do I get my staff machine reimaged? Aimed at:  Edinburgh Napier’s staff Staff members can get their machines reimaged at any time: You can find out your current image revision by noting the Revision number within the More Computer Details ... Read More
What is the desktop image?
Viewed 15955 times since Tue, Jun 14, 2016
What is the desktop image? Aimed at:  Edinburgh Napier’s staff & students Information Services develop and run a centralised desktop Windows service for all fixed Edinburgh Napier University staff and student PCs.  The desktop is built on ... Read More
How do I check and reduce the size of my personal user profile?
Viewed 15667 times since Tue, Jun 28, 2016
How do I check and reduce the size of my personal user profile? Aimed at:  Edinburgh Napier’s students To check the size of your personal user profile: From a University desktop double click on the IT Support Tool icon:           The IT Sup... Read More
How do I use Windows 7?
Viewed 15427 times since Tue, Jun 14, 2016
How do I use Windows 7? Aimed at:  Edinburgh Napier’s staff & students For an introduction to Windows 7 view the Windows 7 Quick Guide. You may also find the following links from Microsoft useful: Windows 7 support Work Smart Windows 7    ... Read More
How to I request a temporary account for visiting, temporary, contractual and associate staff / personnel?
Viewed 15008 times since Thu, Sep 14, 2017
How to I request a temporary account for visiting, temporary, contractual and associate staff / personnel? Aimed at:  Edinburgh Napier’s staff Visiting/associate staff or personnel include any individual not directly paid through payroll, worki... Read More
Can I access Adobe Creative Cloud (CC) from home?
Viewed 13708 times since Tue, Feb 28, 2017
Can I access Adobe Creative Cloud (CC) from home? Aimed at:  Edinburgh Napier’s staff & students Adobe applications are available to run at home, but only when logged into the Virtual Desktop Service (VDS) and accessed via the AppsAnywhere ... Read More
Where can I access Adobe Creative Cloud (CC)?
Viewed 13601 times since Mon, Feb 27, 2017
Where can I access Adobe Creative Cloud (CC)? Aimed at:  Edinburgh Napier’s staff & students Adobe Creative Cloud applications are available on staff and student machines via AppsAnywhere. Read More
What Adobe Creative Cloud (CC) applications are available?
Viewed 13569 times since Mon, Feb 27, 2017
What Adobe Creative Cloud (CC) applications are available? Aimed at:  Edinburgh Napier’s staff & students The following Adobe Creative Cloud applications are available via AppsAnywhere: Acrobat DC After Effects CC Audition CC Bridge CC Cha... Read More
Where can I find further help using Adobe Creative Cloud (CC)?
Viewed 13223 times since Tue, Feb 28, 2017
Where can I find further help using Adobe Creative Cloud (CC)? Aimed at:  Edinburgh Napier’s staff & students Further help using all of the Adobe CC applications can be accessed via the Adobe website:Adobe CC Questions and Help  Adobe CC Tu... Read More
How do I access Adobe Creative Cloud (CC) on campus?
Viewed 12837 times since Mon, Feb 27, 2017
How do I access Adobe Creative Cloud (CC) on campus? Aimed at:  Edinburgh Napier’s staff & students The Adobe CC applications can be accessed on campus via AppsAnywhere. Read More
How do I access AppsAnywhere?
Viewed 12040 times since Tue, Aug 28, 2018
How do I access AppsAnywhere? Aimed at:  Edinburgh Napier’s staff & students There are several ways of accessing AppsAnywhere: If you are a student, when you log on to an Edinburgh Napier managed Windows desktop or open a new web browser s... Read More
What is AppsAnywhere?
Viewed 11499 times since Tue, Aug 28, 2018
What is AppsAnywhere? Aimed at:  Edinburgh Napier’s staff & students Like an app store, AppsAnywhere is a web based tool which delivers the software you use for studying, on demand, whenever and wherever you need it, using Cloudpaging techn... Read More
What software can I get via AppsAnywhere?
Viewed 11063 times since Tue, Aug 28, 2018
What software can I get via AppsAnywhere? Aimed at:  Edinburgh Napier’s staff & students Using AppsAnywhere you can access all existing Windows software deployed by Edinburgh Napier’s Information Services department. This includes uni... Read More
How do I add an application to my AppsAnywhere Favourites list?
Viewed 10853 times since Tue, Aug 28, 2018
How do I add an application to my AppsAnywhere Favourites list? Aimed at:  Edinburgh Napier’s staff & students Hover your mouse over the application you wish to add to your favourites and click on the star in the top right corner: The appl... Read More
Why do some applications take longer to launch than others via AppsAnywhere?
Viewed 10836 times since Tue, Aug 28, 2018
Why do some applications take longer to launch than others via AppsAnywhere? Aimed at:  Edinburgh Napier’s staff & students Larger applications take longer to load than smaller ones no matter how they are deployed. Launching virtualised app... Read More
Can I use AppsAnywhere on the University’s Apple Macs?
Viewed 10821 times since Tue, Aug 28, 2018
Can I use AppsAnywhere on the University’s Apple Macs? Aimed at:  Edinburgh Napier’s staff & students AppsAnywhere for Apple Macs will be developed at a later date, further information will be available about this in due course.  Read More
What’s new on the Windows 10 desktop?
Viewed 9712 times since Thu, Aug 30, 2018
What's new on the Windows 10 desktop? Aimed at:  Edinburgh Napier’s staff & students The majority of teaching PCs and student PCs are now running a new desktop image based on the Windows 10 operating system, and Windows 10 will soon be... Read More
What add-on products are available with MATLAB?
Viewed 9200 times since Tue, Sep 25, 2018
What add-on products are available with MATLAB? Aimed at:  Edinburgh Napier’s staff & students The following add-on products are available with MATLAB: • Aerospace Blockset• Aerospace Toolbox• Antenna Toolbox• Audio System Toolbox• Automat... Read More
What is a managed desktop?
Viewed 9092 times since Tue, Aug 28, 2018
What is a managed desktop? Aimed at:  Edinburgh Napier’s staff & students Information Services develop and run a centralised desktop Windows service built on a distributed image, regularly revised and updated. Any desktop running this image... Read More
How do I know if I need to upgrade to Windows 10?
Viewed 62 times since Mon, Sep 2, 2019
How do I know if I need to upgrade to Windows 10? Aimed at:  Edinburgh Napier’s staff When logging on to your machine, if you are asked to press Ctrl + Alt + Delete to login, you are NOT on Windows 10 and need to have your machine re-imaged.   ... Read More