WebEx Articles RSS Feed
Do I need a login ID to access Webex?
Viewed 20968 times since Wed, Mar 16, 2016
 Do I need a login ID to access Webex? Aimed at:  Edinburgh Napier’s staff & students To host a meeting you must login to either https://edinburghnapier.webex.com or to Moodle in order to schedule a Meeting/Training session. If you are usin... Read More
How can I share a Webex recording?
Viewed 20334 times since Wed, Mar 16, 2016
How can I share a Webex recording? Aimed at:  Edinburgh Napier’s staff Recorded Webex sessions are available from the My Meeting/Training Recordings menu depending on which session type was recorded. By default, recordings are not liste... Read More
Can I use a telephone to join a Webex meeting?
Viewed 19446 times since Wed, Mar 16, 2016
Can I use a telephone to join a Webex meeting? Aimed at:  Edinburgh Napier’s staff & students Webex provides support call-in toll numbers for a range of countries which allows attendees to join a meeting from telephone (audio only). The ca... Read More
How do I save or print the Chat panel from Webex?
Viewed 18826 times since Wed, Mar 16, 2016
How do I save or print the Chat panel from Webex? Aimed at:  Edinburgh Napier’s staff & students Webex: Saving & Printing Chat Saving your Chat session The chat session needs to be open and in use to save: Go into File Then Save As The... Read More
How do I schedule Webex meetings from Microsoft Outlook and Office applications?
Viewed 17953 times since Tue, Aug 2, 2016
How do I schedule Webex meetings from Microsoft Outlook and Office applications? Aimed at:  Edinburgh Napier’s staff Schedule Webex from Microsoft Outlook and Office Webex can be integrated with your Outlook calendar by installing the ... Read More
How can I add a colleague as an alternative host in WebEx?
Viewed 16463 times since Wed, Mar 16, 2016
How can I add a colleague as an alternative host in WebEx? Aimed at:  Edinburgh Napier’s staff & students A person who is set as an alternate host is able to start the meeting without the presence of the person who scheduled that meeting. W... Read More
How do I schedule a Webex session from Moodle?
Viewed 16131 times since Mon, Aug 8, 2016
How do I schedule a Webex session from Moodle? Aimed at:  Edinburgh Napier’s staff Webex is available as a Moodle plug-in which means that staff with Teacher permissions in a module is able to schedule sessions. To add the plugin to a cou... Read More
Can I participate in a Webex meeting from a mobile device?
Viewed 15879 times since Wed, Mar 16, 2016
Can I participate in a Webex session from a mobile device? Aimed at:  Edinburgh Napier’s staff & students You can participate in Webex sessions from your mobile phone by installing the Webex app for iOS and Android devices. When you click t... Read More
How do I check my audio when using Webex?
Viewed 15663 times since Tue, Aug 2, 2016
How do I check my audio when using Webex? Aimed at:  Edinburgh Napier’s staff and students Webex troubleshooting – Checking your audio You have plugged in your headphones or perhaps you are using your built in microphone and logged into Webex a... Read More
Where can I find further help and information about WebEx?
Viewed 15040 times since Wed, Mar 16, 2016
Where can I find further help and information about WebEx? Aimed at:  Edinburgh Napier’s staff & students For full details of all the WebEx features and tools, browse the videos and printable guides from the WebEx Support Site. Read More
How do I join a Webex Session Using iOS (iPad, iPhone)?
Viewed 14993 times since Tue, Aug 9, 2016
How do I join a Webex session using an iOS device (iPad, iPhone)? Aimed at:  Edinburgh Napier’s staff and students Download and install the Webex app from your App Store Your session host will either email you the session link or place t... Read More
What browsers do I need to access Webex?
Viewed 14983 times since Wed, Mar 16, 2016
What browsers do I need to access Webex? Aimed at:  Edinburgh Napier’s staff & students When running Webex for the first time on an off-campus or Mac computer, you will be prompted to install the Webex meeting application software. If you ... Read More
What is the difference between a Webex meeting host and a presenter?
Viewed 14924 times since Wed, Mar 16, 2016
What is the difference between a Webex meeting host and a presenter? Aimed at:  Edinburgh Napier’s staff & students The meeting host has overall control of the meeting, while a meeting presenter can share applications / desktop / whiteboard... Read More
I am the host of a Webex meeting, why can I not share my desktop?
Viewed 14863 times since Wed, Mar 16, 2016
I am the host of a Webex meeting, why can I not share my desktop? Aimed at:  Edinburgh Napier’s staff & students Only the meeting presenter can share their desktop. If you’ve assigned the presenter role to another participant then onl... Read More
How do I test if my microphone and headphones are working prior to start of a Webex meeting?
Viewed 14805 times since Wed, Mar 16, 2016
How do I test if my microphone and headphones are working prior to start of a Webex meeting? Aimed at:  Edinburgh Napier’s staff & students Hosts and participants can check their audio settings in advance at the Webex test room: http://www.... Read More
Should I use Webex directly or from my Moodle course?
Viewed 14780 times since Wed, Mar 16, 2016
Should I use Webex directly or from my Moodle course? Aimed at:  Edinburgh Napier’s staff Webex sessions can be scheduled by hosts, and joined by attendees, from the Webex site directly: https://edinburghnapier.webex.com. This is the best optio... Read More
How do I edit a scheduled Webex session?
Viewed 14722 times since Wed, Mar 16, 2016
How do I edit a scheduled Webex session? Aimed at:  Edinburgh Napier’s staff & students To edit a session scheduled from https://edinburghnapier.webex.com first sign-in then click My Meetings. Click the meeting topic and then click Edit to ... Read More
How do I participate in a Webex meeting if I do not have the email invitation?
Viewed 14697 times since Wed, Mar 16, 2016
How do I participate in a Webex meeting if I do not have the email invitation? Aimed at:  Edinburgh Napier’s staff & students You can browse the https://edinburghnapier.webex.com calendar to find your meeting, but if the Host has set a meet... Read More
How do I activate my webcam in Webex?
Viewed 14615 times since Wed, Mar 16, 2016
How do I activate my webcam in Webex? Aimed at:  Edinburgh Napier’s staff & students Webex will automatically detect any installed webcams unless it is also being used by another applicvastion running on your computer. You can click on the ... Read More
Can meeting participants record a Webex meeting?
Viewed 14598 times since Wed, Mar 16, 2016
Can meeting participants record a Webex meeting? Aimed at:  Edinburgh Napier’s staff & students No, only the host can record a meeting who must have explicit consent from the meeting participants before recording. If the meeting contains co... Read More
I am not the host of the meeting, can I share my desktop or a whiteboard?
Viewed 14560 times since Wed, Mar 16, 2016
I am not the host of the meeting, can I share my desktop or a whiteboard? Aimed at:  Edinburgh Napier’s staff & students You can share your desktop or whiteboard if the host assigns you as presenter.   Read More
How do I join a Webex session?
Viewed 14330 times since Tue, Aug 9, 2016
How do I join a Webex session? Aimed at:  Edinburgh Napier’s staff and students Your session host will email you an invitation which contains the joining instructions (seperate Moodle instructions are below). Shortly before the meeting begins c... Read More
How do I join a Webex session using an Android device?
Viewed 14113 times since Mon, Aug 8, 2016
How do i join a Webex session using an Android device Aimed at:  Edinburgh Napier’s staff and students Download and install the Webex app from the Google Play store Your session host will either email you the session link or place the link... Read More
Can I schedule a Webex session from a mobile device?
Viewed 14105 times since Wed, Mar 16, 2016
Can I schedule a Webex session from a mobile device? Aimed at:  Edinburgh Napier’s staff  Yes, to set up a meeting from a mobile device you’ll need to download and install the Webex app from your App store. Then tap to open the Webex app... Read More
I’m a Webex meeting host, can I change the audio settings?
Viewed 13768 times since Wed, Mar 16, 2016
I’m a Webex meeting host, can I change the audio settings? Aimed at:  Edinburgh Napier’s staff & students You can change the audio settings up to the meeting start time, once the meeting has started you’ll not be able to change ... Read More
I’m scheduling a WebEx meeting, can I email participants using the Address Book?
Viewed 13436 times since Wed, Mar 16, 2016
I’m scheduling a WebEx meeting, can I email participants using the Address Book? Aimed at:  Edinburgh Napier’s staff & students This feature is only available when scheduling a meeting using the Outlook add-on. Instructions on how to ... Read More
Student Quick Guide to Webex
Viewed 5441 times since Thu, Oct 10, 2019
Student Quick Guide to Webex Aimed at:  Edinburgh Napier’s students Please view the PDF guide for help in preparing for a Webex session and for troubleshooting issues.   Read More
How do I set my audio preferences in Webex?
Viewed 241 times since Thu, Mar 12, 2020
How do I set my audio preferences in Webex? Aimed at:  Edinburgh Napier’s staff Prior to setting up a Webex meeting you should check your settings to ensure audio is enabled. Note: Do not use a remote connection such as VPN/VDS when using Webex... Read More
Do I need to connect to the Virtual Desktop Service (VDS) or Remote Desktop (RDC) to communicate via Webex or MS Teams?
Viewed 10 times since Mon, May 25, 2020
Do I need to connect to the Virtual Desktop Service (VDS) or Remote Desktop (RDC) to communicate via Webex or MS Teams? Aimed at:  Edinburgh Napier’s staff No, in fact we would advise you against connecting to the VDS or RDS  when participating... Read More