How do I run a virus scan? Aimed at:  Edinburgh Napier’s staff  To run a virus scan using Windows: Go to Start. Select Computer. Right click on the drive you wish to scan e.g. C: (you can also select individual files and folders). Select Scan ... Read More

Why can’t I run programs downloaded in the Internet Explorer or Edge browsers on University Windows 10 PCs?  Aimed at:  Edinburgh Napier’s staff  If you attempt to run a program (application) that you’ve downloaded in either the Int... Read More

How do I know if I need to upgrade to Windows 10? Aimed at:  Edinburgh Napier’s staff When logging on to your machine, if you are asked to press Ctrl + Alt + Delete to login, you are NOT on Windows 10 and need to have your machine re-imaged.   ... Read More