How do I open and use a shared mailbox in Outlook Web App?
Article Number: 882 | Rating: Unrated | Last Updated: Thu, Mar 12, 2020 11:10 AM
How do I open and use a shared mailbox in Outlook Web App?
Aimed at: Edinburgh Napier’s staff
If you have full access permission to a shared mailbox you can use Outlook Web App (OWA) to open that mailbox. If you don't have permission you will need to request this - find out how.
- Sign in to your Office 365 account and click Outlook - find out how to log in.
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On the Outlook Web App navigation bar, click your image on the top right. A list appears:
- Click Open another mailbox.
- Start typing the email address of the other mailbox that you want to open, select the mailbox and click and then click Open.
- Another Outlook Web App session opens in a separate window, allowing access to the other mailbox.