Office 365 Articles RSS Feed
How do I install the Office 365 Apps?
Viewed 46872 times since Wed, Jun 15, 2016
How do I install the Office 365 Apps? Aimed at:  Edinburgh Napier’s staff  You can download the Office suite on up to 5 personal devices (including home PC, Mac, laptop, tablet and phone), you will need to sign in to Office 365 to use the apps.... Read More
How do I access my Office 365 email account from an iPhone or iPad?
Viewed 34589 times since Tue, Jul 25, 2017
How do I access my Office 365 email account from an iPhone or iPad? Aimed at:  Edinburgh Napier’s staff This guide explains how to set up email on your iPhone or iPad.  Your device must be running iOS 11 or later.   If Multi-Factor Authenticati... Read More
How do I access my Office 365 email account from an Android device?
Viewed 27397 times since Wed, Jul 26, 2017
How do I access my Office 365 email account from an Android device? Aimed at:  Edinburgh Napier University's staff  This guide explains how to set up email on your Android device.  The device must be running Android 8.0 Oreo and newer.  If Multi... Read More
How do I add a profile photo to my Office 365 account?
Viewed 25250 times since Wed, Jan 10, 2018
How do I add a profile photo to my Office 365 account? Aimed at:  Edinburgh Napier’s staff You can configure your Office 365 profile to include an image of yourself. This will then display in the Office collaborative applications such as Outloo... Read More
How do I save / edit an email attachment?
Viewed 25018 times since Thu, Mar 10, 2016
How do I save / edit an email attachment? Aimed at:  Edinburgh Napier’s staff When working with email attachments always save the file before making changes. If you make changes to the attachment itself then you will lose the changes. To save ... Read More
How much email storage do I have?
Viewed 21714 times since Thu, Mar 10, 2016
How much email storage do I have? Aimed at:  Edinburgh Napier’s staff  Edinburgh Napier University staff members have 50GB of email storage within their Exchange accounts. Please note: email should not be used as file storage for University dat... Read More
What is the maximum size of email attachment that I can send / receive?
Viewed 21268 times since Thu, Mar 10, 2016
What is the maximum size of email attachment that I can send / receive? Aimed at:  Edinburgh Napier’s staff The maximum size of attachment that you can send and / or receive is 25 megabytes. Please note: Email should not be used as file storage... Read More
How do I access my Office 365 account via the Outlook App?
Viewed 20482 times since Tue, Aug 22, 2017
How do I access my Office 365 account via the Outlook App? Aimed at:  Edinburgh Napier’s staff  Before you start, you should download the Outlook App from your device's App Store - find out more... Once you have downloaded the App: Tap to... Read More
How long does email remain in the deleted items folder?
Viewed 20326 times since Thu, Mar 10, 2016
How long does email remain in the deleted items folder? Aimed at: Edinburgh Napier’s staff Deleted mail remains in the deleted items folder indefinitely, you should therefore regularly empty your deleted items folder to ensure your inbox doesn&... Read More
How do I put an out of office message on a generic email account?
Viewed 17333 times since Wed, Mar 9, 2016
How do I put an out of office message on a generic email account? Aimed at:  Edinburgh Napier’s staff If you are within the owner group for the generic mailbox, you can now manage it's automatic replies via the Outlook Web App as per the f... Read More
How do I configure my Mac Mail client to access University email?
Viewed 16782 times since Thu, Mar 10, 2016
How do I configure my Mac Mail client to access University email? Aimed at:  Edinburgh Napier University's staff  This guide explains how to set up email on your Mac device.  The device must be running MacOS 10.14 or later. If Multi-Factor Authe... Read More
How do I update my email reply settings in Office 365?
Viewed 16401 times since Tue, Oct 31, 2017
How do I update my email reply settings in Office 365? Aimed at:  Edinburgh Napier’s staff When replying to emails via your Office 365 email account "Reply all" is the default, meaning that you reply to all recipients included in the original m... Read More
How do I gain access to a shared mailbox (Office 365)?
Viewed 15932 times since Mon, Feb 19, 2018
How do I gain access to a shared mailbox? Aimed at:  Edinburgh Napier’s staff If you wish to gain access to a shared mailbox, the first thing to do is to contact the owner of the mailbox and ask them to give you access rights to the Mailbox and... Read More
How do I open and use a shared mailbox in Outlook Web App?
Viewed 15205 times since Mon, May 14, 2018
How do I open and use a shared mailbox in Outlook Web App? Aimed at:  Edinburgh Napier’s staff If you have full access permission to a shared mailbox you can use Outlook Web App (OWA) to open that mailbox.  If you don't have permission you... Read More
Do I need to connect to the Virtual Desktop Service (VDS) to communicate via Webex or MS Teams?
Viewed 995 times since Mon, May 25, 2020
Do I need to connect to the Virtual Desktop Service (VDS) to communicate via Webex or MS Teams? Aimed at:  Edinburgh Napier’s staff No, in fact we would advise you against connecting to the VDS  when participating in any type of video call.  Yo... Read More
How do externals with a limited associate account access SharePoint?
Viewed 744 times since Fri, Apr 24, 2020
How do externals with a limited associate account access SharePoint? Aimed at:  Edinburgh Napier’s staff and associate staff Information Services are aware that there is an issue with SharePoint access for externals with a Limited Associate Acc... Read More